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New Tricksies Event in Bubble Witch Saga 3
Comments
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@PD987 @Stiffy and all who have been having trouble not getting your tricksies awards it is I thought unfortunatly uninstall and reinstall being the only way to fix it you will loose any boosters but as long as your game is saved not your progress. Make sure once you have reinstalled that you log out of your game and restart your device. Please give me your feedback. ๐๐๐
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@KimElston I'll not be doing that as I'll lose loads of boosters. It's totally unacceptable for King to expect players to suffer losses when it's not the players fault for the problem with Tricksies Party. King should compensate players that have lost out by providing those players with whatever rewards would have been provided for completing the adventure. I only needed 286 to complete the adventure.
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Thanks for the update, but i'm with @Stiffy on this, i'll lose too many boosters if i uninstall so i'll not be doing that. It's also unfair that we're playing these games, and challenges, only for the whole thing to crash and we lose what we've already won.
But thanks again for looking into it, it was really nice of you to go to the trouble, it's just a shame that a staff member couldn't take the time to comment on this though ยฏ\_(ใ)_/ยฏ
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@QueenB As per my comment above, I'll not be conducting an uninstall/reinstall to address a game glitch that King should be rectifying. It's totally unacceptable for King to expect players to suffer losses when it's not the players fault for the problem with Tricksies Party. King should compensate players that have lost out by providing those players with whatever rewards would have been provided for completing the adventure. I only needed 286 to complete the adventure and had 2 days available before the adventure was due to end. May I respectfully request that you take my proposal forward. Many thanks.
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@Stiffy @PD987 hi please contact the customer support team and request them to re emberce you they may be able to help. Just go in to the support tab scroll down and select contact us. I really hope they will help you. Please let me know how you get on. Also can I assure that @QueenB has been made aware of this issue just like all issues and does follow and take any issues forward And also makes sure the relevant teams are made aware so the issue can get looked at. But whilst this is being done and feedback is waiting to be received this is the advice issued. The team do work hard to try to solve issues but some do take time so we ask please be patient. But definitely give the customer support a go and I hope it is a positive outcome for you all. ๐๐
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Hi @KimElston and thanks for your advice, which is much appreciated. Apologies, but still getting used to the hierarchy within notifications- I thought the Community Managers were King personnel. I send a note to the customer support team and will let you know the outcome.
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Hi Kim, thanks for the advice, I do appreciate it, but I've gone down that route before and all I've ever gotten back is an automated generic email telling me to ask the community. It really is pointless because there is no help available, anywhere. If it wasn't for you I wouldn't even have had one reply trying to help.
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