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I lost all my levels

momosia
momosia Posts: 13

Level 2

It says I removed bubble witch saga 3 from my device. I was at levels 1880.

I go right back to level 1

Comments

  • paul5473
    paul5473 Posts: 469

    Hi @momosia Welcome to the king community forums hope your doing well and safe!

    Sorry to hear about this issue did you have a king account or any form of account linked to your game when you were playing? If so you can re log back into that account and your levels should be saved.

    If not please let me know and i'll tag a community manager so they can have a look for you.

    Have a bubbletastic day!

  • momosia
    momosia Posts: 13

    Level 2

    I had a king account when I started but don't remember the password or anything else. I had it linked to my Google account but had logged in recently with my regular email. When I signed in where I exit the game, I do not have the option of FB or Google on the top line where my picture should be.

  • paul5473
    paul5473 Posts: 469

    Hi @momosia

    Ok i have a link that i'd like you to take a look at before we move forward ok

    https://community.king.com/en/bubble-witch-saga/discussion/244500/how-to-get-your-level-and-progress-back#latest

  • Vimutisuk
    Vimutisuk Posts: 74

    Level 3

    คุณ​โหลดเกมไว้ในระบบไหน กูเกิ้ล เฟชบุ๊ค​ หรือ อีเมล ปกติมันจะไม่หายนะ ลองเข้าเช็ค​ดู​

  • paul5473
    paul5473 Posts: 469

    Hi @Vimutisuk this is a English speaking fourm so please use a translator so we help with your queries.

    Have a Bubbletastic day and stay safe

  • momosia
    momosia Posts: 13

    Level 2

    This was not me

  • PrettyBubbles
    PrettyBubbles Posts: 27,119

    @momosia hi what was not you 🤔🙂

  • momosia
    momosia Posts: 13

    Level 2

    I was sent someone's email that required a translator. It was not for me.

  • momosia
    momosia Posts: 13

    Level 2

    I was sent an email that had required a translator. It was not for me so not sure why I got it. Also I have written several notes about my game not working.

    I really have not had my issue resolved.

    Momosia

  • PrettyBubbles
    PrettyBubbles Posts: 27,119

    @momosia ok I see. You say your issues are not getting solved but I Also see above that @paul5473 joined you regarding your issues and added a link for you to view. Maybe go back up the page and follow his advice he can then help you further. 👍🙂

Hey! Would you like to give us your opinion?