I lost all my levels

momosia · May 2020

It says I removed bubble witch saga 3 from my device. I was at levels 1880.

I go right back to level 1

paul5473 · May 2020

Hi @momosia Welcome to the king community forums hope your doing well and safe!

Sorry to hear about this issue did you have a king account or any form of account linked to your game when you were playing? If so you can re log back into that account and your levels should be saved.

If not please let me know and i'll tag a community manager so they can have a look for you.

Have a bubbletastic day!

momosia · May 2020

I had a king account when I started but don't remember the password or anything else. I had it linked to my Google account but had logged in recently with my regular email. When I signed in where I exit the game, I do not have the option of FB or Google on the top line where my picture should be.

paul5473 · May 2020

Hi @momosia

Ok i have a link that i'd like you to take a look at before we move forward ok

https://community.king.com/en/bubble-witch-saga/discussion/244500/how-to-get-your-level-and-progress-back#latest

Vimutisuk · May 2020

คุณโหลดเกมไว้ในระบบไหน กูเกิ้ล เฟชบุ๊ค หรือ อีเมล ปกติมันจะไม่หายนะ ลองเข้าเช็คดู

paul5473 · May 2020

Hi @Vimutisuk this is a English speaking fourm so please use a translator so we help with your queries.

Have a Bubbletastic day and stay safe

momosia · May 2020

This was not me

PrettyBubbles · May 2020

@momosia hi what was not you 🤔🙂

momosia · May 2020

I was sent someone's email that required a translator. It was not for me.

momosia · May 2020

I was sent an email that had required a translator. It was not for me so not sure why I got it. Also I have written several notes about my game not working.

I really have not had my issue resolved.

Momosia

PrettyBubbles · May 2020

@momosia ok I see. You say your issues are not getting solved but I Also see above that @paul5473 joined you regarding your issues and added a link for you to view. Maybe go back up the page and follow his advice he can then help you further. 👍🙂

I lost all my levels

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