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Game is crashing after the latest update on Android and Kindle! (This is fixed)!
Answers
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Hi @mshea11e and welcome to our Community 🤗
You might be having an issue which the game team is currently investigating on Android devices but we suspect the same is happening on Kindle devices as well.
We're currently collecting device details for the studio so you could please let me know what Kindle device you have and the game app version you have installed?
Thank you so much for your collaboration and apologies for the inconvenience caused 😥
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Having the same problem as well. Was playing a game, pressed retry button and bubble witch 3 went to an orange screen waited for it to start but it just went back to the main screen of my kindle.
I did as suggested by reading comments, deleted history and even uninstalled and 're-installed bubble witch 3 BUT still the same......why
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Welcome to Sweet King Community! 👑
How about you can click here (Kindle) to follow these troubleshooting steps of Crashing/Freezing issue/bug. (I hope it's solved! 🤔)
⚠️ NOTE ⚠️
If you want to try uninstall and install steps, you have your gold bars are saved/transfered but all of the boosters have lost and some events will be reset or gone.
And here is a link to help you learn your way around the community. Here is a guide to help you locate the different areas in the community! Here you'll find the game communities, you can get answers to the most frequent issues here, and here you can participate in competitions and win Gold Bars and more! 👈️ (if you are interested)
Have a nice and safety day! 😊
