Did you manage to update the game app? There are lots of helpful tips here on how to get the update, hope you check it out so you can get back on track ๐
The email you have provided shows the account got recently created so I'm afraid your game has not been backed up or, you have connected it to the wrong email.
If you don't remember which email your game was backed up to, we can manually restore your progress but we need to know which you need to be on.
Hi Queen I finally got the update button when I pushed it, nothing happened except it said downloading which made me, happy, that was 23 hours ago. Since then I have restarted my Kindle 4 times, I've tried to cancel the update to no avail. Now when I try to go to my apps/games setting my screen blacked out, I can't even reach the app store. I just restarted my Kindle again and I still can't access any of my archived games nor the app store. Why is it working fine on my Kindle7 but not my 8-any help would be appreciated.
P.S I've already tried the instructions on the site
Answers
Hiย @francesthewitch3ย and Welcome to our Community ๐ค
Can you please confirm what is the device you are playing the game on so we can help you? Is it an Apple, Android, Kindle, PC?
Thanks ๐
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๐ฌ Play Candy Crush Sagaย ๐ญย Play Candy Crush Soda Sagaย ย ๐ซPlay Candy Crush Friends Saga
๐คผโโ๏ธ Play Candy Crush Jelly Sagaย ย ย ๐ฉโ๐พ ๐Play Farm Heroes Sagaย
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0 · Helpful Woah! Sweet Love HahaHello Queen B
My user name is Minnie and I connect through the King Account
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0 · Helpful Woah! Sweet Love HahaKindle
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0 · Helpful Woah! Sweet Love HahaBubble witch saga 3 on Kindle fire suddenly doesn't load. Any ideas why or what to do?
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0 · Helpful Woah! Sweet Love HahaHi guys 'b'day gals. I'm back on too. Fortunately I have a King account so still at level 232.
Yeah! Good Job! Very pleased :-)
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1 · Helpful Woah! 1Sweet Love HahaHey all --
My game came back up last night, fully intact -- didn't loose any data. Hope y'alls did too!!
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1 · Helpful Woah! 1Sweet Love HahaDid you manage to update the game app? There are lots of helpful tips here on how to get the update, hope you check it out so you can get back on track ๐
๐ย Refer a Friend to Farm Community and get Rewarded!ย ๐
๐ฌ Play Candy Crush Sagaย ๐ญย Play Candy Crush Soda Sagaย ย ๐ซPlay Candy Crush Friends Saga
๐คผโโ๏ธ Play Candy Crush Jelly Sagaย ย ย ๐ฉโ๐พ ๐Play Farm Heroes Sagaย
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2 · 1Helpful Woah! Sweet 1Love HahaThanks but I need the UserID in order to locate your game records, usernames doesn't work.
Thanks ๐
๐ย Refer a Friend to Farm Community and get Rewarded!ย ๐
๐ฌ Play Candy Crush Sagaย ๐ญย Play Candy Crush Soda Sagaย ย ๐ซPlay Candy Crush Friends Saga
๐คผโโ๏ธ Play Candy Crush Jelly Sagaย ย ย ๐ฉโ๐พ ๐Play Farm Heroes Sagaย
- Report
0 · Helpful Woah! Sweet Love HahaHappy to hear you're back on track and I'll make sure to pass on the feedback to the studio ๐
๐ย Refer a Friend to Farm Community and get Rewarded!ย ๐
๐ฌ Play Candy Crush Sagaย ๐ญย Play Candy Crush Soda Sagaย ย ๐ซPlay Candy Crush Friends Saga
๐คผโโ๏ธ Play Candy Crush Jelly Sagaย ย ย ๐ฉโ๐พ ๐Play Farm Heroes Sagaย
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0 · Helpful Woah! Sweet Love HahaHello Queen
User ID is **Edit by CM: removed personal info.**
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1 · 1Helpful Woah! Sweet Love HahaThanks for getting back @Bromley ๐
The email you have provided shows the account got recently created so I'm afraid your game has not been backed up or, you have connected it to the wrong email.
If you don't remember which email your game was backed up to, we can manually restore your progress but we need to know which you need to be on.
Thanks ๐
๐ย Refer a Friend to Farm Community and get Rewarded!ย ๐
๐ฌ Play Candy Crush Sagaย ๐ญย Play Candy Crush Soda Sagaย ย ๐ซPlay Candy Crush Friends Saga
๐คผโโ๏ธ Play Candy Crush Jelly Sagaย ย ย ๐ฉโ๐พ ๐Play Farm Heroes Sagaย
- Report
0 · Helpful Woah! Sweet Love HahaHi Queen I finally got the update button when I pushed it, nothing happened except it said downloading which made me, happy, that was 23 hours ago. Since then I have restarted my Kindle 4 times, I've tried to cancel the update to no avail. Now when I try to go to my apps/games setting my screen blacked out, I can't even reach the app store. I just restarted my Kindle again and I still can't access any of my archived games nor the app store. Why is it working fine on my Kindle7 but not my 8-any help would be appreciated.
P.S I've already tried the instructions on the site
- Report
0 · Helpful Woah! Sweet Love Hahahello..same here...๐ช
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0 · Helpful Woah! Sweet Love Haha