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"Magic in Progress" ... "Shop is now Closed" ? (CM: This is Fixed)!

NanaNoe72
NanaNoe72 Posts: 10

Level 2

edited July 2020 in Support

What's happening now? When game finishes, I get a Magic in Progress "twirly thing" on screen, then "Shop is now closed". Then have to press CONTINUE to play another round!

What's that all about folks ???

Best Answers

  • QueenB
    QueenB Posts: 15,439
    Answer โœ“

    Thank you all for reporting this issue that the Shop is Closed!

    This has been passed on to the Studio and it is being looked at. As soon as I have any feedback, I'll let you all know ๐Ÿ˜‰

    In the meantime,apologies for the inconvenience caused and we hope to have this issue corrected soon๐Ÿ™

  • NanaNoe72
    NanaNoe72 Posts: 10

    Level 2

    Answer โœ“

    Excellent job Support Team!

    Game sorted now, so pleased.

    Thank you very much :-))

ยซ1

Answers

  • NanaNoe72
    NanaNoe72 Posts: 10

    Level 2

    I changed my email login for BW3 and reloaded game, but still get the same problem while playing. Very frustrating :-(

  • NanaNoe72
    NanaNoe72 Posts: 10

    Level 2

    When I've run out of lives, and game tried to reload, I get "Magic in Progress" on screen and a twirly circle, (like when device trying to connect online) and then a screen saying "Shop not Open", before I can 'try my level again'. Have reloaded, using another email login. Same problem. Advise please? Thanks lots.

  • pat8cake
    pat8cake Posts: 4

    Level 1

    Same problem with store! Please fix these glitches so frustrating! Also how about some free boosts for all our troubles since this recent upgrade, especially since we can't buy any!

  • PrettyBubbles
    PrettyBubbles Posts: 27,126

    Hi guys I have raised this for you. Please be patient for you reply as it is the weekend ๐Ÿ™‚๐Ÿ‘

  • Loveth_NP
    Loveth_NP Posts: 1,741

    Hi @NanaNoe72 a very warm welcome to you.... best of luck and enjoy crushing ๐Ÿญ๐Ÿฅ‚

  • CBRetriever2
    CBRetriever2 Posts: 93

    Level 3

    Well, I am saving money...

  • Nikkiu57
    Nikkiu57 Posts: 5

    Level 2

    I have the same problem it just thrills forever. I might just have to delete game completely and stop playing, too bad it's a fun game. It happened right after I updated the game.

  • CBRetriever2
    CBRetriever2 Posts: 93

    Level 3

    May not be costing me money, but it's eating up my battery as it takes almost a minute to stop circling and give me the error message

  • Bromley
    Bromley Posts: 15

    Level 2

    Yes, happening to I me as well, no explanation as to what this "magic in progress" is

    A bit dodgy, especially as when it stops ( takes ages) it just says the shop is shut.

    After all the problems with the update we really don't deserve this as well

    Didn't anyone test the update and this before adding it to the game ????

    It is spoiling Bubble Witch 3 for so many people ๐Ÿ˜ช๐Ÿ˜ช๐Ÿ˜ช๐Ÿ˜ช

  • PrettyBubbles
    PrettyBubbles Posts: 27,126

    Hi guys lets be patient and see if our CM can help ๐Ÿ‘๐Ÿ™‚

Hey! Would you like to give us your opinion?