Cezdiamond

Community Manager

Comments

  • Hi Tala- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a…
    in Lost levels Comment by Cezdiamond April 2017
  • Hi Priyanka- Thanks for posting on King Care. Let's try and get you back on track :-) Please could you try these steps? -Delete the Facebook app from you device (if you have it installed) -Close all tabs in Safari and clear the browser cache by going to Settings > Safari > Clear History and Website Data -Turn off the…
    in my game Is sync with someone account Comment by Cezdiamond April 2017
  • Hi Jennifer- Thanks for posting on King Care. Welcome to the community. If you have a Facebook account you can log in to your account and this will save your levels and enable you to play on more than one device. Another easy way to save your progress and play on different devices is to use our Kingdom. To create a Kingdom…
    in How do I backup/save my progress in Farm heroes Saga to reinstall game on new phone ? Comment by Cezdiamond April 2017
  • Hi heloshelly- Thanks for posting on King Care. I am really sorry that you did not receive your full packages, I can understand your disappointment. Let's make things right again :-) I would like to check your account so I have sent you a private message, please click on the envelope icon in the top right hand corner of…
    in Bundle Package Not Giving Boosters Comment by Cezdiamond April 2017
  • Hi Meggy- Thanks for posting on King Care. Welcome to the community. I'm delighted to see that you've discovered the latest and most exciting adventures of Stella and friends in Bubble Witch Saga 3. Lives Sending and receiving lives is quite straight forward. Keep an eye out for Flynn, the postal Owl who will appear on…
    in Star dust and special magic beans Comment by Cezdiamond April 2017
  • @DCozzie- Can you reply now? Thanks! 
    in How do I get a refund for a purchase made but only partially received? Comment by Cezdiamond April 2017
  • Hi HiuChing Lau- Thanks for posting on King Care. Congratulations on getting so far, you're doing great. We would love to hear some of your tips on how to pass those trickier levels. There are currently 1420 levels available on iOS devices. - Do you have the latest OS version installed? - Please could you check that your…
    in Cannot update to the new level Comment by Cezdiamond April 2017
  • Hi Deese36- Thanks for posting on King Care. Welcome to the community. I am sorry that you have been experiencing some troubles with the latest in game feature. The x10 multiplier is only available if you pass the level on the first attempt. I have noticed that some players have been experiencing a problem receiving…
    in Tournament 10x multiplier?? Comment by Cezdiamond April 2017
  • Hi Becky- Thanks for posting on King Care. Welcome to the community. Extra moves are sent by your friends when you have been stuck on a level for a period of time, usually 2 days.They can only be used on the level you were on when you received them, so once you have passed that level the extra moves will stay there. I hope…
    in I am needing to know In Candy Crush Saga, how do you get the t3 moves people send you? Comment by Cezdiamond April 2017
  • Hi Craig- Thanks for letting us know :-) Glad that you were able to move on. Have a lovely Sunday!
    in Candy Crush Saga has been crashing in gameroom. My id is 1061561620. Any suggestions? Comment by Cezdiamond April 2017
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