Cezdiamond

Community Manager

Comments

  • Hi Irma- Thanks for posting on King Care. Are you playing Pet Rescue Saga? I am sorry that you would like to remove the game, please let me know which model of device you are playing on and I will send you some steps to follow :-) Thanks! 
    in Rescue Race Comment by Cezdiamond March 2017
  • Hi Bellaa81- Thanks for posting on King Care. I am really sorry that you have lost your boosters, I can understand your frustration. Please note that the boosters are saved to your device and not the game data, so you can use them when offline too. This does mean that any updates, crashes or device changes can cause these…
    in Lost all my boosters. Comment by Cezdiamond March 2017
  • Hi Indie- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a…
    in Switched facebook account and lost all progress Comment by Cezdiamond March 2017
  • Hi Gratiela- Thanks for posting on King Care. Thanks for highlighting this to us. Has any one else experienced this problem? Please let us know :-) Thanks! 
    in Level 2371 is not... defined Comment by Cezdiamond March 2017
  • I hope the problem is now resolved :-) Please reply to my message if you still need a hand. 
    in Recovering after reinstalling Comment by Cezdiamond March 2017
  • Hi Robin- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a…
    in I was on level 334 and lost it all due to technical problems within the game Comment by Cezdiamond March 2017
  • Hi Malenskiii- Thanks for posting on King Care. We are currently looking into this, I have added your question to our main thread on this topic so that we can keep everyone updated easily. Thanks for your understanding and have a Soda sweet day!
    in Can't unlock my giftboxes Comment by Cezdiamond March 2017
  • Hi StaceyS369- Thanks for posting on King Care and for highlighting this. We are currently investigating this for you :-) Thanks a lot have a sweet weekend! 
    in Soda Crush Comment by Cezdiamond March 2017
  • Hi Alessia- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have…
    in Login problem Comment by Cezdiamond March 2017
  • Hi Glim- Thanks for posting on King Care. Welcome to the community :-) Here you have a few options: 1) Create a new Facebook/Kingdom account- uninstall the game and play connected to a new account. You would be able to start from the beginning but still save your new levels to an account and enjoy the perks of being…
    in Level progress. Comment by Cezdiamond March 2017
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