Comments
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Hey Peidey- the Candy Crush team are always adding new levels across the devices. Make sure that you always update your app. A great place to be one of the first to know about level releases is their Facebook page- https://www.facebook.com/candycrushsaga Have fun with those Candies ;)
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Hi Suz I have a feeling that your device or OS is not compatible with Candy Crush. Check out which devices are compatible here- http://candycrushsaga.com/help/en
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Hi MsM- which model of phone do you have? Make sure that you have the latest version of Candy Crush installed on your device and then restart your mobile. Let me know how you get on :-)
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Hey Reedy71- I feel your pain I know how frustrating it is when technology lets us down! Have you got plenty of memory on your iPad? I sometimes have problems with my apps when there is little space left on my iPad- I delete some videos/apps that I no longer need and suddenly it works again. Bit of a long shot but worth a…
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Hi Shirl! Welcome to King Care, you are certainly in the right place to help out other players :-) Go to Choose a Game and select Candy Crush. This will show you all of the questions that have been asked, if you select "Recent"you will see the questions that still do not have answers. You may also find questions where…
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Hey Vickie, are you based in Australia? Also which browser are you playing on?
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Hey Rachael are you based in Australia too?
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Hey Shauna, I am not having a problem. Which browser are you playing on? Have you tested all of the regular troubleshooting first? https://care.king.com/en/candy-crush-saga/my-pc-cant-continue-loading-my-candy-crush-game-it-just-stay-on-5-loading-why-is-it#entry_16002 Let me know how you get on.
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Hey Brian- check out an earlier thread that I responded to, there is a troubleshooting video that may help to resolve this problem. Let me know how you get on :) https://care.king.com/en/candy-crush-saga/my-pc-cant-continue-loading-my-candy-crush-game-it-just-stay-on-5-loading-why-is-it#entry_16002
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Hey Candy Crusher- follow the steps in this video it should fix the issue for you. https://www.youtube.com/watch?v=qrmBWnonwtE Let me know how you get on :-)
