JillyJill

Pro Player

Comments

  • Hello Erin, Thank you for contacting King Care! Currently there is an issue with moving on at roadblocks. King is aware of this issue and are working on a fix. Please read and post in this thread: https://care.king.com/en/candy-crush-saga/candy-crush-saga-roadblock-not-functioning-2034855699 so you're accounted for as…
    in Passed level, can't move forward & not receiving lives Comment by JillyJill September 2017
  • Hello Denise, Thank you for contacting King Care! The PC version of Candy Crush is always going to be 1 or 2 episodes ahead of the mobile version. But the mobile version just had an update yesterday, so you should see levels beyond 2750 if your app is updated. Hope this helps! Jilly 
    in Level 2750 in app and 2757 on computer Comment by JillyJill September 2017
  • **Duplicate**
    in 2754 Comment by JillyJill September 2017
  • Hello Glenn, Thank you for contacting King Care! Please read this thread to understand the process a little more: https://care.king.com/en/candy-crush-saga/changes-to-levels-number-of-moves-etc-320938520 Also, if it's videos your Guided by try to sort down by the latest date sometimes there are updates to the recent move…
    in Game level Comment by JillyJill September 2017
  • Hello Sunkissed69, Thank you for contacting King Care! Have you updated your app? 2750 was the last level on mobile until the update yesterday, as of yesterday the app is updated and you should be able to move forward please let me know if this is not the case. Jilly
    in Can't move past 2750 Comment by JillyJill September 2017
  • Hello Aleksandar, Thank you for contacting King Care! Currently there is an issue with moving on at roadblocks. King is aware of this issue and are working on a fix. Please read and post in this thread: https://care.king.com/en/candy-crush-saga/candy-crush-saga-roadblock-not-functioning-2034855699 so you're accounted for…
    in Level 2076 Comment by JillyJill September 2017
  • Thank you for contacting King Care! First of all have you updated your app because the update was yesterday for new levels on mobile past 2750. Make sure your app is updated if it is updated and this is still happening , it might be the problem below. Currently there is an issue with moving on at roadblocks. King is aware…
    in Why can't I move on to 2751 after clearing 2750? Comment by JillyJill September 2017
  • Hello Monica, Thank you for contacting King Care! Currently there is an issue with moving on at roadblocks. King is aware of this issue and are working on a fix. Please read and post in this thread: https://care.king.com/en/candy-crush-saga/candy-crush-saga-roadblock-not-functioning-2034855699 so you're accounted for as…
    in 2735 solved. Does not jump to next level! Comment by JillyJill September 2017
  • Hello Amudha, Thank you for contacting King Care! Currently there is an issue with moving on at roadblocks. King is aware of this issue and are working on a fix. Please read and post in this thread: https://care.king.com/en/candy-crush-saga/candy-crush-saga-roadblock-not-functioning-2034855699 so you're accounted for as…
    in I can't go levels after 2735 Comment by JillyJill September 2017
  • Hi Michele, Thank you for contacting King Care! Currently there is an issue with moving on at roadblocks. King is aware of this issue and are working on a fix. Please read and post in this thread: https://care.king.com/en/candy-crush-saga/candy-crush-saga-roadblock-not-functioning-2034855699 so you're accounted for as…
    in 1926 Comment by JillyJill September 2017
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