JillyJill Pro Player 👑

If you use internet explorer you get 22 moves when you use chrome you get 28 moves why is that ??? Hi Scott, it could be that one browser is up to date and the other is not. Other that, I have no idea! !

Hi Jilly, I let my friend play this level for me and when I took my phone back, the tick was highlighted. So I don't know what happened, but it's working now :) Wow, so glad it eventually worked for you!

Hi Joaquim, Is there a blue connect button showing on any of your screens? For example, if you're on a level, at the bottom of all the other players' scores, there should be a blue connect with Facebook button. Because sometimes during the loading, logging in, process, you can get disconnected. Jilly Go to the homepage of…

Hi Ryan & JillyJill, Thank you for posting and commenting here on King Care. I´m glad to inform you that Bubble Gum Hill now has been brought back in Candy Crush Soda Saga. It had been removed from Candy Crush Soda Saga due to technical limitations which now have been resolved. Kindest regards, Tony - King Customer Care…

*****@yahoo.com Sorry Tony, I was trying to help with the king.com site, I will not ask for email addresses anymore!

Hello D, Thank you for contacting King Care! Thank you for contacting King Care! I heard a tip from a fellow super user today to complete the first level then reload the game and sometimes that brings you back to your progress. First of all are you playing through the facebook app or king.com? This will help me in trying…

Hi Liz, Thank you for contacting King Care! It could be a simple logging in and out of facebook on your phone and computer for Facebook to sync on your laptop. Have you tried this yet? Jilly You're welcome, glad you're back on track!

Hi debr1776, Thank you for contacting King Care! This is an issue the game studio is aware of and are working on a solution. It happens to me all the time, so I have to close out the app, go back in and the levels are back. So try that, close out and log back in, they should be viewable now. Or if that doesn't work,…

Hi Jim, Thank you for contacting King Care. I assume you're playing through the app and not through King.Com? Well if I'm right about the app please try the following: Open Candy Crush Saga on your iPad. Disconnect (log out) Candy Crush Saga from your Facebook through the menu in Candy Crush Saga. Open the Facebook app on…

Hi Stephen, Thank you for contacting King Care. Did one of the bombs get to 0 when you reached your score? If so, you will lose and not pass through to the next level. If that's not the case, when you play again, can you please take a screenshot of the board with your score and whatever other glitches you're speaking…

Hi Fig, Are you using the same email account as you did when you first started playing CC through faceboook? Did you login through your facebook and it's showing all progress lost or just on king.com? Thank you, Jilly Thank you Tony for helping me out with this!

Hi Kurt, JillyJill is right. Please try the following: Open Candy Crush Saga on your iPhone. Disconnect Candy Crush Saga from your Facebook through the menu in Candy Crush Saga. Open the Facebook app on your iPhone. Disconnect your Facebook session and close the app. Open Safari, the default browser on your iPhone, and…

In my experience, I have found this NOT to be the case. Even whenI used, say, a dog in the level, I have NOT gotten it back under these circumstances. If that happens you should report it through the game. Go to your settings and find "Contact Us". There you'll be able to choose the particular issue regarding your…

Hello Kate H! Are you saying the boosters are checked before you start play and when you uncheck them, they are still being used? Jilly Oh, can you take a screenshot Kate? Is it happening all the time or just that once? https://www.take-a-screenshot.org

Hi Murielle, Do you play through facebook or the kingdom? Have you tried logging into either? Jilly Hi Daronie, Please see my post at the bottom under Kamila's question because it will not allow me to post links in the comment section

Hello again Christine, What do you mean when you say no bonus at the end of level 75? As far as level 75 goes, I believe 70,000 is the highest it goes. Some levels don't allow for all 3 stars sometimes. I don't know why either. Everybody on my list in the kingdom has the same score, 70,000 1 star. But let me confer with…

Hi Mendy, The levels you see on the internet were made when the level first came out, since then there have been many updates to the game. When there are updates, levels are often changed as well but so is the challenge of the game to equal out. Try looking fora video with a current date. Don't worry, you'll get there!…

I'm mistakenly logged into the wrong face book account (not the one I was using to store my progress). I can't find a way of getting it to disconnect so as I can reconnect into the correct account. I've removed the face book app but it's not made any difference. Okay hang on we'll get you some help!

Please, NEVER EVER post your personal details on a public forum. You don't know what you could be letting yourself in for :( Farmer Tracy is right!

paulchristi, this Level is much more difficult since it was changed but can still be completed without boosters. Here is a link to an example and written tips on how to do it, I hope they help: Pet Rescue Saga Level 1337 I'm interested to check this link out too Lynette! I don’t know how it can be done without boosters but…