Comments
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So you are having the issue on an app and not Facebook? Does the app open if you don't use a facebook account? Did you try what it said in the thread about syncing your Facebook account with a King account and logging into the app with the king account? You may also want to post on that thread. Also could check your…
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Hi Kay, The last post on the above thread said it was fixed and to update your game. Can you try that and if not post on this thread that it is not fixed for you. https://care.king.com/en/alphabetty-saga/lost-facebook-connection-more-info-here
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Hi Lyn-alan, Can you look at this for troubleshooting? https://care.king.com/en/alphabetty-saga/lost-facebook-connection-more-info-here
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Hi Lyn-alan, Thank you for posting on King Care. I will escalate this to a mod. How are you playing the game? App or Facebook?
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Hi Jun, I will escalate it to a mod
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Hi Jun, I am sorry that you have experienced an issue with your purchase. Please follow the instructions in this link to resolve : https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1 Sorry for the inconvenience JP
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OK I will escalate to a mod to see if they can help
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Sorry Kyle apple store states it requires IOS8 or greater for Candy Crush Saga. You can still login with your Facebook account and play on PC and devices that meet the requirements and continue from where you last saved. Sorry for the inconvenience
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Hi Kyle, Based on your error message you will need to update to above 8 for the game you are installing. Sorry for the inconvenience
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Hi Nancy, Are you using Chrome as your browser? If so: Open Chrome and type in the address bar --> chrome://flags/#autoplay-policy On the highlighted option (autoplay) select no user gesture is required Then in the bottom right corner select restart browser.
