Comments
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Hi Fanny, I am sorry for the delay responding to your question. Please follow these steps: First let's make sure that your Facebook account is correctly disconnected from the game. To do this open the game, go to the Settings menu in the bottom left-hand corner of the opening screen, now find the option to select 'Log…
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Hi Christine, Please look at the Piggy bank FAQ here: https://care.king.com/en/blog/article/what-is-the-piggy-bank Thanks
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I am really sorry for the delay in getting back to you. I can see that quite some time has passed, are you still experiencing a problem? If so look at this: https://care.king.com/en/alphabetty-saga/superstar-information-post-why-cant-i-get-back-to-my-current-level
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Hi Glenn, I am really sorry for the delay in getting back to you. I can see that quite some time has passed, are you still experiencing a problem?
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Hi Regga, Try reconnecting with facebook to make sure the correct account is connecting Please follow these steps: First let's make sure that your Facebook account is correctly disconnected from the game. To do this open the game, go to the Settings menu in the bottom left-hand corner of the opening screen, now find the…
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Hello Yorshiresue, I am so sorry about the delay in answering. Please look at this to see if it helps https://care.king.com/en/alphabetty-saga/superstar-information-post-why-cant-i-get-back-to-my-current-level Thanks
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Hi Candy, I a sorry you are having an issue. You said you were not connected with facebook were you connected with a King account https://care.king.com/en/blog/article/remember-to-connect-to-kingdom-1 ? iOS Kingdom reconnect: please follow these steps: • First let's make sure that your Kingdom account is correctly…
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Hi Patsy, I am sorry you are having so much trouble with this level. It is very hard. Try sticking to one side of the board. Here is an example: https://www.youtube.com/watch?v=8mN2zbpAyrU
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Hi Joyn, Thanks for posting on King Care. As payment issues involve sensitive data and require personalized support we do not support these queries in the community. You can find the steps to take here: https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1
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Hi Amanda, I see there was a reply two weeks ago explaining transferring devices https://care.king.com/en/blog/article/moving-game-progress-to-a-new-device Boosters are saved locally and can not be moved, your progress should. Please make sure you are logging in on the same account. If still not the same level go on your…