Korneel

Kingster

Comments

  • Hello! That sounds really annoying.. Could you help us investigate this issue by sharing your PlayerId? You can find how to get that here: https://candycrushsoda.zendesk.com/hc/en-us/articles/28719258517661-How-can-I-find-my-player-ID-in-Candy-Crush-Soda-Saga#%20 Thanks!
    in Candy crush soda Comment by Korneel September 2025
  • Hello! I find that very annoying too.. The main reason for this happening is because your phone (Android, iPhone, .. same thing) is running out of memory and the phone itself is closing apps (like Soda). We are working on some things to improve this, but for now, I would say: Try to not be in the middle of a level when you…
    in Losing Level When Leaving App Open Comment by Korneel September 2025
  • Hi! Thank you both for posting! Could I have some more information to help us figure out what the issue is? Do you mean that you play a level, lose, and then when it asks you if you want to spend goldbars (or watch an ad) to get moves, you don't get the moves? Please do describe the steps you went through. It helps us a…
    in Extra moves Comment by Korneel August 2025
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