Comments
-
Hello there! @Spinnifix, thanks for your feedback. I'll check about the "token" translation. There might be a mistake...In the game, it refers to the option to multiply your score in some events, like All Stars. About the dark mode, it's a setting in the phone, but we can kow apply it to the Help Center, which wasn't an…
-
Hi @christinewupp ! Hmm you should be able to see something like this if you're logged in to the account under this player ID: 14907393367 On dark mode: Can you please confirm which device you're logged in with the given player ID? Is it an iPhone, Android phone, an iPad…? If it's an iPhone, do you know the model, please?
-
Hello @Baloving_97 @oo1414 @Spinnifix @christinewupp and @rebelchild ! The test has started! If you're game is up to date, and you're logged into your account, you should have received the new version of the Help Center by now😊 Looking forward to hearing what you think of it, both positive and constructive feedback! 😍
-
Happy Anniversary, dear @Diamond_Lim! 😍
-
Thank you so much, @christinewupp , @oo1414 , @Spinnifix and @Baloving_97 ! We'll let you know once the test is live at the end of July 🤗. I'm sure you'll all provide very valuable feedback. Anyone else? Mods are also welcome, of course 😉
-
Dear @PummyRaj @kiara_wael @MountainMom @bearwithme will you please help me spread the word? 🤗
-
Hello @samm_kml ! Thanks for your comment, and sorry if you couldn't find what you needed when you needed it. Do you remember what it was, and why it wasn't helpful? Thanks for the suggestion, @MidoTas22 , we're already looking into that 😉 @rashaahmed75 , if you ask in the Level Help & Tips area you might find some advice 😊
-
Hello @Oriag1980 ! I'm sorry if we haven't been able to help you yet. Maybe I can try? Will you please tell me what happened to your account? Hello @sabledo85 ! Have you already contacted Player Support? You should be able to do it from the game, if your app is updated. They can have a closer look at your account. Thanks…
-
Hello @SabrinaM and @Butterfly83🦋! It's nice to see you again, too 🤗 And thanks for your feedback, Sabrina, I'll pass it on to the team. Do you have any feedback about the Help Center itself? Do you find articles easily? Can you think of any feature that would make it easier to use? Hi @TerriM ! Thank you 😊 Is there…
-
Hello everybody, We've got an update from the studio team- the Team Quest feature is not coming back for now. As you know, we are constantly looking for ways to make our games more fun, interactive and challenging, with features and events that change and evolve, and that are not always available for all our players at the…