Lola_Pop

Community Manager

Comments

  • Hi again @Judy1031 ! The Game Studio has just told us the issue is fixed, so please clear your cache and the level should work again =) We thank you for the heads-up and please come back to the Community if you need help again! In fact, why don't you stick around now? We have some nice contests going on and you could have…
    in Level 199 not loading Comment by Lola_Pop November 2019
  • Hello @Judy1031 ! Thanks for reaching out and letting us know! We've informed the Game Studio about this now and I hope we'll get an answer very soon =)
    in Level 199 not loading Comment by Lola_Pop November 2019
  • Hello @dejadrakes06 ! I'll be happy to help you, but I'm not sure if I understand the issue. When I touch a bubble, I don't see any bubbles lighting up...could you please tell me more about it or even send us a screenshot? Here you can find how to take such a screenshot. You can attach it here: Thanks a lot!!
    in Can Connected bubbles still light up? Comment by Lola_Pop November 2019
  • Hello @sueinkent1954 ! Welcome to our Community! Let's see what's wrong with your game...First of all, please try out these steps on your mobile phone. If they don't solve the issue, please come back and our fellow players, our Game Expert @STOKEDER or I will be glad to investigate further =)
    in Pyramid Solitaire Comment by Lola_Pop November 2019
  • Hello @rainbowskyy69 ! Welcome to our Community! No, there is no Pepper Panic 2, unfortunately. But you can try many other King games, maybe you find another one to fall in love with ;) Why don't you browse here in the Community for games and opinions? I'm sure you'll have a lot of fun =) (pssst...there is even a contest…
    in Hello everyone! I just have a quick question. Is there a Pepper Panic 2, or a continuation of the Comment by Lola_Pop November 2019
  • Hi @missas6 ! I'm sorry this happened to you, too :( As our @mysticalmysty said, boosters like water cans or shovels can be lost if you reinstall the game, if the game crashes or with an update of the game or the operating system, as they're stored on the device. If you've lost purchased boosters, please contact our Player…
    in Where did my tools go? Comment by Lola_Pop November 2019
  • I'm really sorry to hear that. :( Here you'll find more information about any issue related to purchases, and a link to contact our Player Relations team. ;) Thanks!!
    in end of levels and end of the "road"? Comment by Lola_Pop November 2019
  • Hello @sirinozkan41 ! I missed your post and I'm so sorry!! :( I've moved your post to a new discussion in order to help you better, I hope you don't mind. It's very frustrating when you lose your progress that way, but luckily there are a few things we can try which will usually solve this issue. Please try the following…
    in Lost progress Comment by Lola_Pop November 2019
  • Hi @bploehn ! I'm sorry to hear you lost your tools! These items are saved in your phone or tablet, so they can be lost if you reinstall the app or after a crash :( Is this a question you would like to ask the Game Team? If it is, I'll let the post in the thread for them to see. If not, I'll create a new thread for you.…
    in Where did my tools go? Comment by Lola_Pop November 2019
  • Thank you @bearwithme! I've always dreamt of visiting the Netherlands in spring so I can see those beautiful fields of tulips!! <3
    in Hello, bees! I'm the new Community Manager! Comment by Lola_Pop November 2019
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