Pitty_Kitty

Legend

Comments

  • Hello @gulsan and welcome to Soda community! Nice to meet you here 🙂. How long have you been playing Candy Crush Soda Saga?
    in Hi Comment by Pitty_Kitty September 2023
  • Hello @Amoonmoon So if I understand correctly: You're able to open the game but only with internet connection turned off? If you turn the internet connection on, the game app shuts down and cannot be opened?
    in I can't get into my game. Comment by Pitty_Kitty September 2023
  • Hello @jbergman did you check the steps above? They help the game reconnect with the servers and then available features appear in the game
    in my team disappeared... Comment by Pitty_Kitty September 2023
  • Hello @Amoonmoon Sorry to hear that. What is the make and model of your device, device software version installed, Soda app version installed and player ID number? I'll forward this to community manager 🙂
    in I can't get into my game. Comment by Pitty_Kitty September 2023
  • Hello @inasue and welcome to Soda community! I'm sorry to hear that. Does the issue keep happening after checking tourbleshooting steps? check for Soda and device updates check that your device has at least 2 GB of free storage provided you have a King account to save your progress try to log out- close game - clear cache*…
    in Why does it keep saying I forgot a day and starts me over again and again Comment by Pitty_Kitty September 2023
  • Hello @lamart and welcome to Soda community 😀 We only use English in the King Community to ensure that everyone understands and can be understood. 🤗 Therefore, I'm going to close this thread. Please feel free to re-post your question in English and we will be happy to help you. If you're not very fluent it's okay. Please…
    in Edited by CM: Oops! Please repost in English so everyone can understand! Comment by Pitty_Kitty September 2023
  • Hello @Pipi8888 and welcome to Soda community! Let's try to find out what's going on 🙂 Does this keep happening after checking troubleshooting steps? let me know Do you read a red connection error message ("there was a connection error, try again in a bit") when you visit profile settings in soda app? If you don't see this…
    in Not receiving any lives from my friends like before stamps. Comment by Pitty_Kitty September 2023
  • Hello @jbergman and welcome to Soda community! do you mean this icon disappeared? Do you mean the team you had joined cannot be found inside the Teams icon? did you check for troubleshooting steps? check for Soda and device updates check that your device has at least 2 GB of free storage provided you have a King account to…
    in my team disappeared... Comment by Pitty_Kitty September 2023
  • Hello! Thanks so much for sharing! Would you share make and model of your device Player ID number. Here's how to find out the ID Does this issue still happen after checking all troubleshooting steps? check for Soda and device updates check that your device has at least 2 GB of free storage provided you have a King account…
    in Why Bake a cake is not given to me whereas my friend already have it two day before. Comment by Pitty_Kitty September 2023
  • Hello @Lizahop and welcome to Soda community! Do you mean the game says bakery is closed but you receive notifications about your teammates baking the cake? At the moment I'm not aware of issure related to BaC but let's try to find out what's going on 🙂 Does the issue still persist after checking troubleshooting steps? Do…
    in Candy Crush Comment by Pitty_Kitty September 2023
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