Comments
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Hello and Welcome to the King Community @Hadley ๐ค King team is looking into it! Please do not reinstall the App as it would not help! Since the issue is on Windows App, if you have access to a mobile device, please see if you can play on it! Otherwise, all we can do is wait๐
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Hi @WSVCMH ๐ค Thank you for replying back! One of the players thatโs also having the issue has provided the version number last night๐ King team is investigating the issue! Until the issue is resolved, all we can do is wait๐ If you do have access to a mobile device, please try to play on it! But, please do not reinstall theโฆ
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Hello and Welcome to the King Community @1628524973 ๐ค Please post your comments and discussions in English language only, as this Community supports English for better communication purposes! Thank you๐ซ๐ฌ๐ซ
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Thanks a lot for checking, Kathy๐๐ผ I have escalated this issue to our Community In-charge & Game Expertsโ team!
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Hi again @Boybinary ๐โโ๏ธ I am trying to copy & paste above image, but it is not letting me for some reason! Can you please post above screenshot again, so that, I can send it to the CM?
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Hello @maman_bonbon , @Neen_Adey and @candycrazycat ๐ค I am very sorry to hear that you have been experiencing the issue with your game on Windows 10 App! I have escalated this issue to our Community In-charge team! Please wait till tomorrow to receive any updates! Thank you all for your patience๐ซ๐ฌ๐ซ
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Reported @Boybinary! Please wait till tomorrow to receive an answer from the CM or Game Expertsโ team ๐๐ผ
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Hello @Davi1233GDYT ๐โโ๏ธ Thank you for trying to help other players! I have noticed that you have been suggesting players to use Facebook platform! Please be aware that just changing device or the platform is not a best resolution for all the issues! The players might not have access to multiple devices! And/or not allโฆ
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Hello @jrh999 ๐ค Welcome to the King Community! I am sorry to hear about the issue in your game! Can you please tell me which device you are using to play the game? If using the Windows 10 App, did you update the game today?
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Hello @WSVCMH ๐ค Welcome to the King Community! I am sorry to hear about the issue in your game! There have been few more complaints about the same! I will escalate this issue to our Community In-charge and will let you know if we hear anything! Can you please clarify something for me? Did you update your Windows App today?โฆ
