PummyRaj

Moderator

Comments

  • Hello @jadejayuvrajsinh 🤗 Welcome to the King Community! I am sorry to hear about the issue you are experiencing with your game account! Did you check in the Spam folder? Also, in “Promotions” and/or other folders you have depending on the email service you are using? If you had no luck with any of these, the best option…
  • Hello @laboulette1971 🤗 Welcome to the King Community! I am sorry to hear about the issue with the purchases in your game! To report the issue or to get the refund of your purchases, please select the device you are using from below options and follow the suggestions⬇️ 🤖 Android device Open the receipt you have received…
  • Hello @Edmonds_juego 🤗 Welcome to the King Community! When you said “pin” - did you meant your profile icon? If so, when you click on it, is it not taking you to your original level? Can you post a screenshot of your game map (at level #781), where your profile picture is coming back to? Do you see stars on level #781? If…
  • Hello and Welcome to the King Community @JAYAPRRATHAP🤗 Sorry! I am not sure what you are trying to ask! Can you please rephrase your question and provide more details? Thank you🍫🍬🍫
  • Hello @Ushma🤗 Welcome to the King Community! I am sorry to hear that you have reinstalled your game because of the glitch in level # 17874!! This issue was reported to the Candy Studio team and it is being looked at. Please check the main thread where we are compiling all complaints —> HERE! If you can provide your game ID…
  • Hello @peanut_1320🤗 Welcome to the King Community! I am sorry to hear about the issue you are experiencing with the Ads in your game! Can you please tell me which brands of Ads are causing issue or is it a different brand each time? Also, are you closing the game because the Ads freeze or you get Black screen after…
  • Hello @508782140🤗 Welcome to the King Community! Are you playing Candy Crush Saga? If so, which level are you at right now? I am assuming that when you said "coins", you meant Gold Bars! If so, other than purchasing and winning in the events & features in the game, other way to get Gold bars is through the contests of this…
  • Hello @mummerswv🤗 Welcome to the King Community! I am sorry to hear that you are experiencing issue with the Ad videos! Please report that Ad directly from your game by following below steps⬇️ so that, the King Player Support team can take a look and investigate further…. Click on the Pink Cogwheel (Gear icon) located in…
  • Hello @lmcook50🤗 Welcome to the King Community! King is known to change levels after a year or so from initial release depending on how easy the levels are OR to make a level more difficult! And with recent changes, there are many levels that were modified and made difficult! Which device are you using? Can you please post…
  • Hello @nmurashah🤗 Welcome to the King Community! I am sorry to hear that you are experiencing issues with purchasing packages! Can you please clarify something for me? Are you experiencing this "connection issue" only when trying to make a purchase? How about other features and/or events of the game? Do you receive reward…