Comments
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Hello @pompy1🤗 A Warm Welcome to the King Community! Do you have a King account already or do you need to create one? King made it possible to sync our accounts directly on our mobile devices. Please see below for detailed steps⬇️ How do I create a King account? On mobile and the Windows app, go to the "Profile" in your…
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Hello @Mara_Iza🤗 A Warm Welcome to the King Community! To tell you the truth, many of us are waiting for the Ads to reach our games! I do not know why you would like to remove Ads from your game! But, it is not in our hands whether to receive the Ads or not, as players in the testing groups will be receiving the Ads. Let…
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Thank you for replying back, Ruchika🤗 Since you are using an Android device, please follow below steps Open the receipt you have received from Google Play and tap "Report a problem" If you don’t have the email receipt then use this direct link. Scroll down to Order History and click on Report a problem Click here for more…
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Hello @Kopyae27playgame🤗 A Warm Welcome to the King Community! First of all, I am sorry to hear that you are experiencing issues in your game! I am sorry to say that I could not understand the issue clearly! Are you playing Candy Crush Saga? If so, which gifts are you talking about? The more details you provide, the better…
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Hello @CarolB77🤗 A Warm Welcome to the King Community! I am sorry to hear that you lost the level progress in your game! Which device are you using to play the game? Can you please explain what happened to your Facebook account? Are you logged into the game with your Facebook account? If not, are you seeing an error…
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Hello @ruchika12🤗 A Warm Welcome to the King Community! I am sorry to hear that you did not receive your purchased items into your game! Can you please tell me which device you are using to play the game? Please reply back by typing below in English, as this King Community supports English language only for everybody to…
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Hello again @lilysgrandma🤗 Thank you for replying back and providing the screenshot! I am so sorry to hear that you have reinstalled your game App! The glitch is not on your side but some weird glitch that has been affecting few players for some odd reason (mostly Apple devices, sometimes other devices as well)!! You must…
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Hello @DevkaranVerma🤗 A Warm Welcome to the King Community! I am sorry to hear about the issue in your game! It has been few hours since you posted your complaint! Is your game ok now and everything back to normal? If not, can you provide below details for me? Are you playing Candy Crush Saga? If so, which device you are…
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Hello @lilysgrandma🤗 A Warm Welcome to the King Community! I am sorry to hear about the issue in your game! Which device are you using to play the game? When you said the game "dims", does it mean you see a "Grey" screen on the game map? Can you please post a screenshot of your game map for me to check? To reply back,…
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Hello @julesngmb🤗 A Warm Welcome to the King Community! That is a great question, Jules! Let me ask our Community In-charge and see if they can shed any light🤔 If you have any questions in the meantime, please type below❄️☃️