QueenB

Community Manager

Comments

  • https://community.king.com/en/candy-crush-saga/discussion/comment/3149415#Comment_3149415 Thanks for the tag Christine 🙏 I'll go ahead and report this level to the team for further review. https://community.king.com/en/candy-crush-saga/discussion/466845/level-3628-your-thoughts Candyland78, have you been able to pass the…
  • https://community.king.com/en/pet-rescue-saga/discussion/466788/the-game-loads-but-wont-open Hi @conny3, I’m sorry you’re having trouble with the game. Here are a few steps you can try: Clear Cache: Clear your browser or app cache to help with loading issues. Check for Updates: Make sure your browser, app, and device are…
  • Hi everyone! We’re currently experiencing an issue with the Episode Race! If you're affected, you might receive a pop-up about a new race, but that race is not starting. We’re sorry for any inconvenience caused. The good news is that the clever people in our studio are already hard at work on a fix. Sit tight, we’re doing…
  • https://community.king.com/en/candy-crush-saga/discussion/466690/seasonal-event-on-the-way Hi @SneakyMelonFireDuck, Yes, we’re saying goodbye to summer and welcoming fall with open arms 🍂 Something awesome is on the way, so stay tuned for some exciting seasonal events coming soon and keep an eye out in the game and here of…
  • Thanks for the tag @christinewupp 😉 Hi @king260 and thanks for reaching out to us! The Reward Rustle event you’re participating in rewards boosters, not Gold Bars. The "Gold" text you’re seeing refers to the tier you ended up in, not the rewards. There are three tiers in the event: Gold, Silver, and Bronze. Gold is the…
  • https://community.king.com/en/pyramid-solitaire-saga/discussion/466494/my-app-won-t-open Hi @Pennipaws, Sorry to hear you're having trouble with Pyramid Solitaire Saga. Here are some steps you can try: Restart Your Device: Sometimes a simple restart can fix issues. Update the Game: Ensure you have the latest version of the…
  • https://community.king.com/en/pet-rescue-saga/discussion/466360/gold-bars Hi pbeast416, Sorry to hear you're having trouble using your gold bars. Could you please provide more details? For example: Are you seeing any error messages when trying to use the gold bars? Is this happening on a specific level or game feature?…
  • https://community.king.com/en/pet-rescue-saga/discussion/466230/why-did-my-grow-your-pet-end-after-one-day Hi blossomj, The "Grow Your Pet" event may have ended because the event's time ran out. These events are usually time-limited, so if it ended after one day, the timer likely reached zero. If you missed it, don’t worry…
  • https://community.king.com/en/pet-rescue-saga/discussion/466184/edited-by-cm-oops-please-repost-in-english-so-everyone-can-understand Welcome to our Community 🤗 We only use English in the King Community to ensure that everyone understands and can be understood. Therefore, I'm going to close this thread for now. Please feel…
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3146656#Comment_3146656 https://community.king.com/en/candy-crush-saga/discussion/comment/3148145#Comment_3148145 Hi Colleen 😊 I can confirm that the Player Support team has received a few more reports similar to yours, and they’ve flagged this to the team…