QueenMia

Community Manager

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Comments

  • Hello @elijah and welcome to the Community! Please follow the steps here if you had a problem with your purchase. Thanks and have the sweetest weekend :) 
    in I made a purchase but did not receive my stuff - READ HERE on HOW TO PROCEED Comment by QueenMia December 2018
  • Hi guys and thanks for the details. @aquaranta40 @chamman, I've merged your questions as they are similar. It indeed sounds like there is a special event but as far as I'm aware it should be on Nutcracker the Pilgrim. My guess is that the event is over and therefore your stars disappeared but let me check that and get back…
    in Unable to get Misty on Candy Crush With Friends Comment by QueenMia December 2018
  • Hello @LadyVxxx and thanks for posting :) As @Veeresh mentioned, this is the Candy Friends Community therefore, I've moved your post to the Farm Heroes where our superstar @Chicken_Slayer or one of our other Farm Heroes experts will be able to help you out :) Thanks and have a Farm-tastic weekend!
    in Farm Heroes will not load Comment by QueenMia December 2018
  • Hello @Debra_Lebrun If you're referring to Candy Friends, then I'm afraid it's not available on FB nor King.com. However, if you have Windows 10, you'll be able to play it from your laptop or PC. More info here. Thanks and have the sweetest weekend :) 
    in I can't get on Facebook Comment by QueenMia December 2018
  • Hello @mimics Check the steps in here, it sounds simple, but it helps in most cases. Also, here's an explanation about the way lives work in Candy Friends - We're also having a few issues so check that thread for more info and keep updated. I hope that helps! If not, let us know what device you're playing on and give us…
    in HELP! I have been Having major problems with the candy crush friends game. Comment by QueenMia December 2018
  • Hello @krfisher and thanks for posting! Worry not, you'll get what you paid for in no time, simply follow the steps here and if that does not help, use the contact form at the end of the thread. Have the sweetest day! 
    in I made a purchase but did not receive my stuff - READ HERE on HOW TO PROCEED Comment by QueenMia December 2018
  • Hi @roxane, hi @Alansmart, This is an on-going issues we are having in Jelly - @roxane, this is the Candy Crush Friends Community, therefore I'm moving your thread to the Jelly one, where other Jelly players will be able to help you. Make sure you have the latest game version installed on your device and follow the…
    in Odus not waking Comment by QueenMia December 2018
  • Hi @joasia7721, thanks for posting! I am moving your thread to the Soda Community so other Soda players can help you :) You also can check our Soda index where you can find the on-going issues and how to solve them, here. I hope you have a soda-licious weekend!
    in Challenge not working Comment by QueenMia December 2018
  • Hello @Sharon_Robinson-2 - Would you be able to let us know what level it is? And perhaps to add a screenshot of the error, that's always helpful for the team to see all elements :) We'll be able to look at the URL and make sure we have the correct one. Thanks!
    in I try and click on the video that shows how the complete a level on Bubble Witch 3 Comment by QueenMia December 2018
  • Hey @TaniaSloan, hey guys! Well said and thanks for the feedback and support! It's so great to see you guys talk and help each others here :awesome: I have changed the Idea to Discussion though and moved it under General Discussion as we keep the Ideation for technical improvements, developments or feature ideas that we…
    in Be happy with the game, it's still new Comment by QueenMia December 2018
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