Snow_Rider

Community Manager

Comments

  • Oops! It looks like we forgot to announce the winners from Week 5 😱 But don’t worry, we’re here to celebrate now! 🎉 A big congratulations to our fantastic Week 5 winners: @Amoonmoon, @PaulaB1, and @NamTruong2001! 🏆👏 Your well-deserved Gold Bars are on the way!
  • Hey Jellylicious players! It’s time to announce the winners from Week 6! 🔥🔥🔥 Let’s give a big round of applause to our amazing winners: @Spinnifix, @Ibnana, and @Racoon7! 🎉👏 Your dedication and effort are truly impressive! Keep playing, and who knows, maybe you’ll be our next lucky winner in the final week! 🥇
  • Hi @JustSerfin! It sounds like you might be using iOS. Sometimes, the game can still prompt you to log in due to a caching issue. Here are some steps to resolve this: Clear the Safari cache: Open Settings. Scroll down or search for Safari. Tap Clear History and Website Data. Check Facebook permissions: Go to Facebook. Open…
  • Hey Pet Savers! 😻🐶 The results are in for our 3 week of Summer Petopia fun! Drumroll, please… 🥁✨ Congratulations to @SApple2, @SabrinaM, and @200mimis! Your wonderful moments have been rewarded with a shiny batch of Gold Bars! 🌟🏆 Do you want to join the winner’s circle next week? 🎉🐾 Snap and share your most delightful…
  • Could you please specify the model of your device? That would be really helpful for us! Regarding your question, we didn't intentionally change the blocks, but the resolution can vary depending on the device. This means that on some devices, blocks may appear clear, while on others, they might look a bit blurry. We need to…
  • @WeaverFairy @therapydog It seems that blocks might be different depending on a player's device. To investigate further, could you please share the device you use to play the game? 😊
  • Thank you both @WeaverFairy @therapydog for sharing the screenshots. Rest assured, I've forwarded them, along with your feedback, to the team.
  • Hello! I'm sorry to hear you're upset about not having Summer Petopia. I understand how frustrating it can be when you feel like you're missing out on the fun. The reason some players have Summer Petopia while others don't is due to an A/B test. Our team runs these tests to try out new things, which helps us make the game…
  • Hi there! I'm sorry to hear you're seeing different levels on different devices. I understand this can be confusing, so let me explain why this happens. Our Studio is always working hard to improve our games by introducing new features and gameplay elements. Very occasionally they may need to make certain tweaks to enhance…