Snow_Rider

Community Manager

Comments

  • https://community.king.com/en/pet-rescue-saga/discussion/491241/game-descriptions Hey there! Thanks so much for letting us know. That definitely sounds odd! 🤔 Does it occur to all levels? Could you please share a screenshot of one of those incorrect game descriptions? Also, let us know which platform you're playing on so…
  • Hey everyone! Thanks so much for flagging this issue. The Studio is aware of the problem with lost lives and is already working on a fix. We know how frustrating this can be, and we truly appreciate your patience while the team looks into it. We’ll keep you updated as soon as we hear more!
  • Hi Friends! I wanted to share a quick update regarding the events issue on Windows. It looks like the fix is taking a bit longer than expected. We’re really sorry for previously saying it would be ready by this week. We truly hoped it would be! Please keep an eye on this thread for the latest updates, and we’ll let you…
  • https://community.king.com/en/candy-crush-jelly-saga/discussion/491095/not-getting-on-my-games Hey there! Could you please specify what exactly you're not getting in your King games? Is it rewards, events, progress, or something else?
  • Hi Friends! I have some good news about the events issue! The Studio has identified the root cause, and we’re expecting a fix to be released next week. We know how frustrating it must be to miss out on events on your Windows device, and we truly appreciate your patience. In the meantime, if possible, we encourage you to…
  • https://community.king.com/en/pet-rescue-saga/discussion/491026/gold-bars Hey there! Sorry to hear you didn’t receive your Gold Bars. For missing rewards, please reach out to Player Support through the game’s Help Center. They’ll be able to check and assist you.
  • https://community.king.com/en/bubble-witch-saga/discussion/490882/mcdonalds-coming-up-edited-by-cm-reported Hi there! That sounds really frustrating 😓 Just letting you know that the issue has been reported to the Studio, and they’re investigating. Hopefully, it’ll be sorted soon!
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3289274#Comment_3289274 Thanks for the details! Just to clarify, one possible reason you might not be seeing All Stars is due to A/B testing. In any case, I have all the information needed to share with the Studio. Appreciate your input!