Snow_Rider

Community Manager

https://community.king.com/en/pet-rescue-saga/discussion/475884/i-am-looking-for-my-ranking-for-the-game-pet-rescue-saga Hello, Marcel! Welcome to our community! ☀️ I’d be happy to help, and a bit more information—like a screenshot—would be really useful. That way, we can better understand how to assist you here on the…

https://community.king.com/en/pet-rescue-saga/discussion/475797/grow-a-pet-claim-failed Hi there! I’m really sorry to hear you didn’t receive your gold bars after the Grow a Pet event. Could you try following the troubleshooting steps in this post: Game Issues? Check Here Before Posting to see if that helps? If the issue…

https://community.king.com/en/pet-rescue-saga/discussion/475746/impossibilita-di-entrare Hi there! I’m sorry to hear you’re having trouble loading the game on Facebook. Could you please share some screenshots of what you’re seeing when you try to load it? This will help us get a better idea of what’s happening, and I can…

https://community.king.com/en/pet-rescue-saga/discussion/475744/problem-with-level-3863-keeps-crashing-the-game Hi there! I’m so sorry you’re experiencing this issue. Clearing the cache is definitely a good step to help prevent crashes. Along with that, I’d recommend following the troubleshooting steps for Windows to…

https://community.king.com/en/pet-rescue-saga/discussion/comment/3194568#Comment_3194568 Hi there! I’m really sorry to hear you’re having trouble with the game 😔 This issue is a bit unusual since Petopia has already ended. We’d need a screen recording of the problem to investigate further. Unfortunately, videos can’t be…

https://community.king.com/en/candy-crush-saga/discussion/comment/3192993#Comment_3192993 Hi @Aries2020 👋 Unfortunately, the KitKat Season is not available in all countries. We understand some players may feel disappointed about not being able to participate in the contest, so we prepared another one to give more players a…

https://community.king.com/en/candy-crush-saga/discussion/comment/3192460#Comment_3192460 Hello @nekocat! My bad that we didn't think about the test groups. But please don't feel discouraged — as long as you collect all required candies and share in the thread, you're all set! 🤗

https://community.king.com/en/candy-crush-saga/discussion/comment/3191574#Comment_3191574 Oh, don’t worry! You can still join the KitKat scavenger hunt for a chance to win boosters 😊

https://community.king.com/en/candy-crush-saga/discussion/comment/3190798#Comment_3190798 Hi! @QueenB rightly noted about the A/B test. But no worries at all—as long as you collected all the candies, you’re eligible to win the reward! 😉

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/3185906#Comment_3185906 Hi Pummy! There was a mistake on our end. It seems that no one actually has the 80th character badge 😱 I know there were seasonal costumes that were temporarily available, which is why some costumes aren’t currently in the…