kiara_wael

Moderator

Comments

  • Hi and Welcome to the King Community If you still don't see the right level please force close the game, wait a few seconds, and then reopen it.If that doesn't work then please sign out of your Facebook/Kingdom account, close the game, reopen it and then sign back in again - sometimes it just needs a little nudge to make…
    in Account in diferent levels in Cellphone and Facebook site Comment by kiara_wael December 2025
  • Hi and Welcome to the King Community When it comes to Google Pay payment methods, we’re currently unable to process purchases made through third-party payment methods like PIX. PIX takes you to a different sign-in method to complete your purchase, and as with other payment methods that step outside our game environment,…
    in Compra no pix Comment by kiara_wael December 2025
  • Hi and Welcome to the King Community I'm sorry to hear about this ,Unfortunately we're not able to handle missing rewards through the community but please follow these steps HERE on how to get intouch with our Player Support Team that handles these issues.
    in Caramelada Campal Comment by kiara_wael December 2025
  • Hi and Welcome to the King Community Thanks for the feedback. Please email Player Support Team so they can take a look in your game. You can also email them from here: https://soporto.king.com/contact
    in Why log in candy crush saga game? Comment by kiara_wael December 2025
  • Hi and Welcome to the King Community To sync Candy Crush Saga between your iPhone and iPad,link the game to the same Facebook or King account on both devices through the game's settings, ensuring a strong internet connection; this saves progress to the cloud, allowing you to pick up where you left off seamlessly. If this…
    in I need to synch my iphone to my ipad for Candy Crush - worried about losing iphone progress :) Comment by kiara_wael December 2025
  • Hi and Welcome to the King Community Thank you for the feedback and Sorry to hear about this , Let's try a few things to fix that: Restart the Game: Sometimes, a quick restart can unfreeze those lives. Check Your Connection: Make sure you have a stable internet connection, as a weak signal might cause issues with receiving…
    in Help from Friends Comment by kiara_wael December 2025
  • Hi and Welcome to the King Community Which device are you play ? To log into Candy Crush, open the app, tap the blue "My Account" or "Save My Progress" button below "Play," and choose to log in with your linked Facebook, King email, or other platform account (Google/Apple/Amazon) to retrieve your progress; if you're new,…
    in How to log my this account Comment by kiara_wael December 2025
  • Hi and Welcome to the King Community Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature. This also means that the video ads will not always be…
    in Ads Comment by kiara_wael December 2025
  • Week 4 No 1 Add more coins Being at home with family eating sweet food
    in 🎉Week 4 Guessing game with a New Year Twist🎉 Comment by kiara_wael December 2025
  • Hi and Welcome to the King Community Thanks for the feedback. Please email Player Support Team so they can take a look in your game. You can also email them from here: https://soporto.king.com/contact
    in Hi my game not work well Comment by kiara_wael December 2025
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