Join our exciting Superstars Summer Contest here! Fun and Gold bars guaranteed!

I do not receive lives

2456724

Answers

  • Ddjanzen49Ddjanzen49 Posts: 5
    I am playing on a Samsung Galaxy Android 7. Wife is playing on a Samsung Galaxy Android 8 version 8.0.0
  • eddieeimickeeddieeimicke Posts: 8
    Have the 7 edge have the same problem.  They still have not solved the problem going to uninstall the game
  • QueenMiaQueenMia Posts: 4,719 Community Manager
    Hi guys and thanks for providing extra info, really appreciate it!

    @Ddjanzen49 - You won't be able to accept lives until you actually lose your lives. Have you checked if you see any once you're out of lives?

    @eddieeimicke - Solving problem can take some time and as I mentioned, we need your help to be able to spot the issue and fix it :) Your extra info is helpful and I'll forward this straight away to our team. Just one more question: You've never been able to accept any lives at all?

    Thanks!

    Welcome to the King Community!
    No account yet? Sign up here in 2 seconds!




    Join our Superstar Summer Contest here - Fun and Gold bars guaranteed 🍒

    Candy Friends - Win 30 Gold bars - Here
    Bubble Witch - Win 50 Gold bars - Here


  • eddieeimickeeddieeimicke Posts: 8
    Not at all
  • QueenCharleneQueenCharlene Posts: 31 ✭✭
    I have iPhone 10 oh sorry iOS- deleted game n redownloaded it. I don’t play on anything else .... this is happening on CC saga I will take screen shots of what I’m talking about on my next time playing!! 
    Thank You
    QueenCharlene
  • QueenMiaQueenMia Posts: 4,719 Community Manager
    edited October 2018
    And also, here's a video that our awesome Superstar, @Lynette, has made and which explains how lives work on Candy Friends. Thank you, Lynette :D  



    Welcome to the King Community!
    No account yet? Sign up here in 2 seconds!




    Join our Superstar Summer Contest here - Fun and Gold bars guaranteed 🍒

    Candy Friends - Win 30 Gold bars - Here
    Bubble Witch - Win 50 Gold bars - Here


  • eddieeimickeeddieeimicke Posts: 8
    Send requests and still get the message  ask your friends for help
  • Leanne_S.Leanne_S. Posts: 6
    edited October 2018
    It says if a player receives more than 5 lives at a time, the extras will be lost.

    WHY? That is such a stupid thing!!!  :( 

    It leads me to believe it's so that King can make even more money off players that pay for lives!!

    [Removed by CM - Rude comment] !!! :angry:

    ....and get rid of the [Removed by CM - Rude comment] piggy bank too!!

    King, put your [Removed by CM - Rude comment]!
  • QueenMiaQueenMia Posts: 4,719 Community Manager
    Thank you for the help with the troubleshooting, guys. We really need as much info as possible as we're not able to replicate. 
    I have passed these details to the Studio for further investigation. However, please note that there's an ongoing issue with Facebook and it is affecting other game providers as well. 

    I will keep you updated as soon as I can. In the meantime, feel free to post any updates/info you might notice as this could help in the investigation! 

    Thanks a lot for your help and patience again. We're really sorry for the trouble.


    Welcome to the King Community!
    No account yet? Sign up here in 2 seconds!




    Join our Superstar Summer Contest here - Fun and Gold bars guaranteed 🍒

    Candy Friends - Win 30 Gold bars - Here
    Bubble Witch - Win 50 Gold bars - Here


Sign In or Register to comment.

Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

Categories

Leaderboard