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Password reset in king id

marmashi420marmashi420 Posts: 1 Newbie
edited January 2019 in Support
I need help. I forgot my king password. Can't reset password. Reset link doesn't come to my email. My Facebook I'd was deactivate. And other side I forgot my king password. Please help me to reset password of my king I'd.

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Answers

  • Joseph45Joseph45 Posts: 1,586 Legend
    edited January 2019
    Hello @marmashi420, and welcome to the sweetest community around. Did you try to use the link while the email was in your spam folder? If so, then this is most likely the issue you are experiencing. You cannot access links like these while the message is in your spam folder. Be sure to mark the email as “not spam.” Go to the folder where the email has now appeared ( most likely in the “Primary” folder). The link should now work. I hope this helps! Have a wonderful evening! 


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