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The game does not recommend characters anymore

janep4janep4 Posts: 3 Newbie
edited January 2019 in Support
My characters don't "recommend " any more.   How can I fix that?

Best Answer

  • CezdiamondCezdiamond Posts: 6,503 Community Manager
    Accepted Answer
    Hi everyone! 
    Thanks for letting us know, I have checked this and can confirm that this is currently a test feature. So some of you will see the recommended characters and some will not. 

    This will only remain this way while they are testing. 

    Thanks and have a super sweet weekend! 
    Accepted Answer

    Got a great Candy Crush Saga tip for players? Share here to have your idea featured and win Gold Bars!

Answers

  • Hey! Would you like to give us your opinion?

  • Joseph45Joseph45 Posts: 1,586 Legend
    Hello @janep4, and welcome to the sweetest community around! That’s strange! Perhaps it is just harder to spot and it may have been overlooked. Could you provide a screenshot so that I can see what your issue is? Thank you! 


  • Joseph45Joseph45 Posts: 1,586 Legend
    Ok, I see! I will flag down a moderator to see if he/she can help with this! 


  • VeereshVeeresh Posts: 465 Level 4
    Hello @janep4, is this the 1st level in which you have experienced this issue. For your info, Misty is the recommended character. Look at the 3 characters icons and you will notice that the icon is slightly higher in case of Misty. Let me know the status in your next level. Have a great day.
  • Joseph45Joseph45 Posts: 1,586 Legend
    In addition to what @Veeresh said, try clearing your cashe and cookies from your device, and making sure that you have the latest software for both your game and your device. Let me know how this goes. 


  • janep4janep4 Posts: 3 Newbie
    No, happening on all levels.
    Have cleared cache
  • AlansmartAlansmart Posts: 1,302 Legend
    Hello and welcome @janep4, this is something just recently noticed and is being looked into as we speak, it may be something the studio is trying out but we aren't sure.. keep an eye on the community as we will know soon. Hope you are having a devine day 🙂

    Keep calm and crush on  🍬🔨

                                     Alan Smart 🍁
  • CezdiamondCezdiamond Posts: 6,503 Community Manager
    Accepted Answer
    Hi everyone! 
    Thanks for letting us know, I have checked this and can confirm that this is currently a test feature. So some of you will see the recommended characters and some will not. 

    This will only remain this way while they are testing. 

    Thanks and have a super sweet weekend! 
    Accepted Answer

    Got a great Candy Crush Saga tip for players? Share here to have your idea featured and win Gold Bars!

  • karenwilsonkarenwilson Posts: 1 Newbie
    Would the test mode mentioned above cause me to see the recommended characters sometimes but not every time?
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