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Tiffi pig has problems with the audio

jose11953jose11953 Posts: 2
edited February 13 in Support
the new tiffi pig has problems with the audio 
when she throws up fish or other things the sound is not working 
Prev1

Answers

  • firebombmarkusfirebombmarkus Posts: 7,189 Superstar
    Hi @jose11953 and welcome to our Community 😊 I didn't notice this and didn't hear anyone else having issues like this. Anyway, thank you for sharing. I will forward this to Community Manager to see what is happening. Have a great day 🤗
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  • firebombmarkusfirebombmarkus Posts: 7,189 Superstar
    Hi again @jose11953 can you please give me more details about this so we can understand what is happening. Thank you 😊
    You can find out more about our Superstars here

    The only way outside is inside. Namaste 🙏🏻
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    Check out the first ever Superstar Summer contest and win some gold bars here 😍
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    Vote for portal to navigate between levels in Friends Saga here

  • firebombmarkusfirebombmarkus Posts: 7,189 Superstar
    Hey @jose11953 I have some news. The studio is aware of this issue and they will look into it. Unfortunately, I can't tell how much time it will take but what matters is that they are working on it and it will be solved. Thank you very much for your understanding. Happy Valentine's day 🤗
    You can find out more about our Superstars here

    The only way outside is inside. Namaste 🙏🏻
    🌈
    Check out the first ever Superstar Summer contest and win some gold bars here 😍
    🌈
    Guess my score in Farm Heroes Saga and earn some gold here
    🌈
    Give us your feedback on The Royal Championship in Jelly Saga here
    🌈
    Vote for portal to navigate between levels in Friends Saga here

  • firebombmarkusfirebombmarkus Posts: 7,189 Superstar
    Hi @jose11953 I am playing right now with Tiffi's pig costume and the audio is back with today's update. Please check if your game is up to date. Have a wonderful day and keep crushing 🤗
    You can find out more about our Superstars here

    The only way outside is inside. Namaste 🙏🏻
    🌈
    Check out the first ever Superstar Summer contest and win some gold bars here 😍
    🌈
    Guess my score in Farm Heroes Saga and earn some gold here
    🌈
    Give us your feedback on The Royal Championship in Jelly Saga here
    🌈
    Vote for portal to navigate between levels in Friends Saga here

  • Cheryl56Cheryl56 Posts: 9
    Can somebody help me put on the sound in my game!
  • firebombmarkusfirebombmarkus Posts: 7,189 Superstar
    Hi @Cheryl56 and welcome to our adorable Community 😊  Are you referring to Friends Saga?
    You can find out more about our Superstars here

    The only way outside is inside. Namaste 🙏🏻
    🌈
    Check out the first ever Superstar Summer contest and win some gold bars here 😍
    🌈
    Guess my score in Farm Heroes Saga and earn some gold here
    🌈
    Give us your feedback on The Royal Championship in Jelly Saga here
    🌈
    Vote for portal to navigate between levels in Friends Saga here

  • Cheryl56Cheryl56 Posts: 9
    Yes friends saga
  • firebombmarkusfirebombmarkus Posts: 7,189 Superstar
    Hi again @Cheryl56 Please open the game and on the first screen find the cog wheel in the lower left corner and click on it like on the first picture. It will open the menu from the second picture where you can see three green buttons. The first one is for the game sounds, the second one is for music and the third one is for game notifications. All you need to do is to click on the first two and it will turn on your game sounds and music.




    You can find out more about our Superstars here

    The only way outside is inside. Namaste 🙏🏻
    🌈
    Check out the first ever Superstar Summer contest and win some gold bars here 😍
    🌈
    Guess my score in Farm Heroes Saga and earn some gold here
    🌈
    Give us your feedback on The Royal Championship in Jelly Saga here
    🌈
    Vote for portal to navigate between levels in Friends Saga here

  • Cheryl56Cheryl56 Posts: 9
    Those buttons are already on and still no sound.
  • firebombmarkusfirebombmarkus Posts: 7,189 Superstar
    @Cheryl56 Then you should check your device's volume settings. Maybe the problem is there. Which device are you using? 
    You can find out more about our Superstars here

    The only way outside is inside. Namaste 🙏🏻
    🌈
    Check out the first ever Superstar Summer contest and win some gold bars here 😍
    🌈
    Guess my score in Farm Heroes Saga and earn some gold here
    🌈
    Give us your feedback on The Royal Championship in Jelly Saga here
    🌈
    Vote for portal to navigate between levels in Friends Saga here

  • Cheryl56Cheryl56 Posts: 9
    Iphone
  • firebombmarkusfirebombmarkus Posts: 7,189 Superstar
    @Cheryl56 Can you please check if your phone's volume is turned on?
    You can find out more about our Superstars here

    The only way outside is inside. Namaste 🙏🏻
    🌈
    Check out the first ever Superstar Summer contest and win some gold bars here 😍
    🌈
    Guess my score in Farm Heroes Saga and earn some gold here
    🌈
    Give us your feedback on The Royal Championship in Jelly Saga here
    🌈
    Vote for portal to navigate between levels in Friends Saga here

  • Cheryl56Cheryl56 Posts: 9
    Yes it is.
  • firebombmarkusfirebombmarkus Posts: 7,189 Superstar
    @Cheryl56 Please check if your game is up to date. The latest version should be 1.15.12
    You can find out more about our Superstars here

    The only way outside is inside. Namaste 🙏🏻
    🌈
    Check out the first ever Superstar Summer contest and win some gold bars here 😍
    🌈
    Guess my score in Farm Heroes Saga and earn some gold here
    🌈
    Give us your feedback on The Royal Championship in Jelly Saga here
    🌈
    Vote for portal to navigate between levels in Friends Saga here

  • Cheryl56Cheryl56 Posts: 9
    All I found was App Size 203.1MB and Documents and Data 53.9 MB
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