Olivia power features didn't work

boucherscott1

Purchased extra moves to complete level 775. Purchased for 9 bars and tried to compete,  but couldn't because Olivia's power bar reset to zero. Purchased more moves for 16 gold bars and Olivia's power reset to zero but she didn't move again. Had to purchase another round of moves for 26 gold bars and same result. Lost a lot of gold bars because Olivia wasn't functioning properly on extra moves.

KingChewy

Hi @boucherscott1 - welcome to our friendly community. I’m sorry to hear you had this issue. I’ve never heard of the friends power bar resetting after purchasing extra moves. Do you happen to have a screen shot of this? Can you please confirm what platform you play via and your user ID.

https://community.king.com/en/candy-crush-friends-saga/discussion/247378/what-is-my-user-id-and-where-can-i-find-it

Tagging our our lovely CM @QueenMia for follow up with the studio.