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Why has Power ups gone missing on my game
Answers
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Hello @mackem003 Hearty Welcome to the Candy Crush section of our friendly King Community
I am sorry to hear about the issue in your game!! Just wondering and would like to make sure... are you having this issue in Candy Crush game?
1) I am asking so because, I have never received any rewards after completing hard or super hard levels
2) Also, I have not heard of getting gifts for scoring 200 points too!!
Can you please give as many details as possible for us to understand the issue!!
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Talk to you soon! Have a great week ahead! -
Hello again @mackem003, Thank you for replying back
I will inform our Candy Crush Community In-charge about the issue. Can you please post your game user ID number please? This link will help you to look for it https://community.king.com/en/candy-crush-saga/discussion/247069/what-is-my-user-id-and-where-can-i-find-it
Talk to you soon! Have a nice Monday -
Hi @mackem003
If you are missing some challenges you used to have, I recommend disconnecting and reconnecting the game from Facebook/King account and if you're still having issues, play a couple of the regular levels to see if that helps to trigger the challenges again.
I hope that helps!
