Newbies, This message is for you! (Part Two)

ElsaElsa Posts: 19,992 Superstar
edited September 14 in General Discussion

In the Support area you will find the questions that the players need support with.  If you are having any specific problem with the game please search for it first because another player might have already reported it.  If you see a message with that topic, click on it and add your comments.  Otherwise, you can click on the new message button to post your message.  Our Superstars are here to help you with your issues and if we don't have the answers we can also search or tag @QueenMia, the community moderator.  Our Superstars have stars on their profile pictures so that is how you will know who the Superstars are.



The Support area is also broken down into two sections (FAQ and Level Help & Tips).



The FAQ section consists of four sub-sections (General Discussions, How to Play, Meet your Candy Friends and Boosters & Blockers).



The General Questions consists of management questions such as purchase issues, lives, progress etc.  The How to Play consists of management messages regarding the game modes, creating special candies and combos, etc.  The Meet your Candy Friends introduces you to the character friends that you will be playing with in the game.  The Boosters & Blockers explains what they are and how to use them. We also have video guides for the beginners:  A Superstar Beginner’s Guide to Candy Crush Friends Saga and A Superstar Beginner’s Guide to Candy Crush Friends Saga Quests and more! 


The Level Help & Tips section has player’s questions about specific levels.  


Let’s talk about the Videos area now!



The Videos area was created because our Superstar, @JustPlaying, loves to crate level videos, so if you are stuck on any specific level, check it out!



Separate from this general area, we also have the Superstar Information area where you can find out how to become a Superstar and you can also ask them anything.


Before I close this message I want to make you aware of a very important Community Guide message from our community manager, @QueenMia.

All you need to know!  Please read the house rules and violations.  Learn how to start earning stars and badges, how to get points, how to view and edit your profile, and much more.   Also please visit the Introduce yourself and say hi to the community!  You would be surprised at how many Candy Crush Friends Saga players we have here in the community.  You might end up meeting a long last friend who also plays the game!


What's this?

It’s the Let's learn more about the King Community. Meet some of the Kingsters who create your game such as the graphic artists, level developers, game designers, etc.  Each game has their own studio and they work their magic so that you can continue playing your game.  In that message you will also be given a link to all the games current and past contests.  All that you have to do is to click on your game for a chance to enter a contest to win some gold bars for your game.  I think you’ll really enjoy checking out this message.

So welcome one and all!  Here we can express frustration, ideas, happy moments when you've cleared that very hard level and much more.  If you are not aware of tagging, I will show you how it's done.  If you are in a message or even starting a new message and you want to tag a Superstar or a manager all that you need to do is to start with the "@" sign and start typing the name.  A box should pop up where you can click on the name, or you can just type it out.

                   If you haven't read part one then please click on image to start at the beginning.



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