Level 1319 freezes

NamaDiane

Halfway through the level, things froze up. I could not move any pieces. I quit the level and tried again. The same thing happened.

Very upsetting since I had 1 hour and 42 minutes left of my recoloring bonus.

QueenMia

Hi there @NamaDiane  and welcome to the Community

Could you please tell us more about it, like what device and game version are you playing on? 

Please clear cache and cookies and make sure to update to the latest game version and it should solve the problem,

Let us know!

Caryn_Loeffler

mine is still freezing and it's December!!  

_Elsa_

Hi @Caruyn_Loeffler, welcome to our community.  You have confused me because you wrote the same message in a couple of places.  I am going to respond to your message here.