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(FIXED) You DID NOT receive your REWARD at the end of the level/episode?

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Comments

  • EvieBelleEvieBelle Posts: 4
    Game ID: 10009545947

    Not received award after completing level 1440. 
    TY
  • basketssw13basketssw13 Posts: 3
    Id 10432915107
    i haven’t received rewards after these
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  • ficageficage Posts: 1
    edited October 24
    Wrong person sorry....
  • K0607K0607 Posts: 11
    User ID. 1088142729

    No reward after 1360
  • QueenMiaQueenMia Posts: 6,170 Community Manager
    Hi everyone,

    I have added the missing rewards to all of you now - Remember you need to force close the App/log out from the game and in again in order to trigger the box.

    Also, please note that everything will come in one single box. Therefore, even if you're missing 2 or more boxes, you'll only see one popping up. However, be assured that the content of the boxes matches the amount of what you're missing  

    Our Team has found a fix for iOS, however, this will be released in a few days not to alter with the BubbleGum Troll event that is currently running. So for now, please keep posting your IDs and I'll add the rewards for you.

    Once again, we're sorry for the inconvenience this has caused. We're doing our best to keep the best sweet and fun. 

    Thanks for your understanding and have a sweet day 🍒

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  • rebeccaclark7rebeccaclark7 Posts: 1
    I did not receive map rewards at the end of levels 800, 780, 760, 740, and maybe even farther back. 

    i followed the steps to find my user ID, but the king logo is never replaced. I guess I don’t have one?
  • AcvAcv Posts: 221 ✭✭✭✭
    @QueenMia I did not get the map reward for passing 1420.  Thank you
  • QueenMiaQueenMia Posts: 6,170 Community Manager
    Hey there @rebeccaclark7 and warm welcome to the Community! No worries, I was able to find your game account and I added the rewards ;)

    @Acv, it's been added for you too ;)


    Welcome to the King Community!
    No account yet? Sign up here in 2 seconds!



    👉 CCFS - Win Gold bars Here 🍒
    🌟 Beat our Superstars and get free boosters - Check here  🎉

    It's going to be Friend-Tastic ❄️ Find out more here for a chance to win 10 Gold bars!

    👉 CCJS - Gold bars here 🍭
  • cdonati91cdonati91 Posts: 3
    I did not receive map rewards after levels 1180 & 1200.
    My ID is 1909334127
  • Nat09Nat09 Posts: 3,814 Legend
    Bonjour @QueenMia, I didn’t get my reward after level 1320. Thank you so much 😊 

     
  • aedwards11aedwards11 Posts: 2
    I did not receive a reward 
    user Id: 10156998954
  • gazzamatazzgazzamatazz Posts: 1
    Did not receive reward after levels 1720 and 1740 user Id: 9973796305
  • missprymmissprym Posts: 1
    Id 10880925643
    no rewards, extra time or extra life’s even when I have paid ever!!
  • Nichole4565Nichole4565 Posts: 1
    Game ID 9805535710
    Didn't received at the end of 1160 and 1180
  • wakeupgenwakeupgen Posts: 2
    4313480295
     Was wondering what was happening. Also seems to jump forward to the next level after every win skipping the moving animation
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