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(FIXED) You DID NOT receive your REWARD at the end of the level/episode?

1192022242527

Comments

  • louiemondolouiemondo Posts: 3
    Game ID 5117878140
    level 280
  • ArianeAriane Posts: 15
    Ariane said:
    Ariane said:
    Ariane said:
    Ariane said:
    Ariane said:
    Ariane said:
    Ariane said:
    User ID 1547799263 
    now at level 1243
    No Level rewards at end 1200, 1220 and 1240
    It happened again. I did not receive a level reward after level 1260. I play on IOS.
    Again. No level reward after level 1280. I play on iOS.
    Again. No Level reward After level 1300. I Play on iOS 
    Again. No level reward after level 1320. I play on iOS.
    Again. No level reward after level 1340. I play on iOS.
    Again. No level reward after level 1360. I play on iOS.
    Again. No level reward after level 1380. I play on iOS.
  • QueenMiaQueenMia Posts: 6,220 Community Manager
    edited October 25
    Hi everyone,

    I have added the missing rewards to all of you now - Remember you need to force close the App/log out from the game and in again in order to trigger the box.

    Also, please note that everything will come in one single box. Therefore, even if you're missing 2 or more boxes, you'll only see one popping up. However, be assured that the content of the boxes matches the amount of what you're missing ;)

    Our Team has found a fix for iOS, however, this will be released in a few days not to alter with the BubbleGum Troll event that is currently running. So for now, please keep posting your IDs and I'll add the rewards for you.

    Once again, we're sorry for the inconvenience this has caused. We're doing our best to keep the best sweet and fun. 

    Thanks for your understanding and have a sweet day 🍒

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  • HamoaHamoa Posts: 6
    Hi @QueenMia, I did not receive a gift after passing 720.
    ID:7062109261
  • AnnieXAnnieX Posts: 21 ✭✭
    ID 10829175484 Re my comment of 13 Oct. I think I received only 1 reward for passing levels 520, 540, 560 and 580. I asked if you could send the other 3 rewards, but I received no reply. Please could you send them? The end of episode problem seems to be fixed now, but I've given up on the BGT event. Really disappointing!
  • Trader1Trader1 Posts: 3
    Id: 4277553893 - Level 1120
  • SamixSamSamixSam Posts: 8
    Game I.D : 2240771973

    Rewards for lvl : 540, 560, 580
  • marajaynemarajayne Posts: 22
    Is there a way to unfollow this post?  Or at least disable email notifications?  My mailbox is ridiculous even without all of these notifications. 
  • marajaynemarajayne Posts: 22
    marajayne said:
    Is there a way to unfollow this post?  Or at least disable email notifications?  My mailbox is ridiculous even without all of these notifications. 
    Nevermind, I found it.
  • charlottehuicharlottehui Posts: 3
    Hello! Didn’t get my rewards on 1721

    My id 9967739933
  • wozziewoowozziewoo Posts: 140 ✭✭✭
    Passed 1880 w/o reward.  However, when I passed 1900, it did show up.

    My game ID is 3103166343.

    I'm currently playing on Windows 10.
  • ArianeAriane Posts: 15
    Ariane said:
    Ariane said:
    Ariane said:
    Ariane said:
    Ariane said:
    Ariane said:
    Ariane said:
    Ariane said:
    User ID 1547799263 
    now at level 1243
    No Level rewards at end 1200, 1220 and 1240
    It happened again. I did not receive a level reward after level 1260. I play on IOS.
    Again. No level reward after level 1280. I play on iOS.
    Again. No Level reward After level 1300. I Play on iOS 
    Again. No level reward after level 1320. I play on iOS.
    Again. No level reward after level 1340. I play on iOS.
    Again. No level reward after level 1360. I play on iOS.
    Again. No level reward after level 1380. I play on iOS.
    I didnt get Anything. Even after force crossing the game. All the other times IT Did work. This time not
  • EkayEkay Posts: 1
    ID# 3772672014

    Just completed 1320 with no reward. 

    Also didn’t get at least the last 2, so 1300, and 1280. I stopped getting them with the last event, unlocking the raccoon character.
     
  • SamixSamSamixSam Posts: 8
    edited October 25
    it's the same for me Ariane said:
    Ariane said:
    Ariane said:
    Ariane said:
    Ariane said:
    Ariane said:
    Ariane said:
    Ariane said:
    Ariane said:
    User ID 1547799263 
    now at level 1243
    No Level rewards at end 1200, 1220 and 1240
    It happened again. I did not receive a level reward after level 1260. I play on IOS.
    Again. No level reward after level 1280. I play on iOS.
    Again. No Level reward After level 1300. I Play on iOS 
    Again. No level reward after level 1320. I play on iOS.
    Again. No level reward after level 1340. I play on iOS.
    Again. No level reward after level 1360. I play on iOS.
    Again. No level reward after level 1380. I play on iOS.
    I didnt get Anything. Even after force crossing the game. All the other times IT Did work. This time not
    It's the same for me, this is my 3rd post, i've just received the box once, but now even one i did not received. Please resolve this, or tell us what to do exactly !
  • janglerjangler Posts: 1
    Levels 1500 and 1520
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