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(FIXED) You DID NOT receive your REWARD at the end of the level/episode?

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Comments

  • fadil01fadil01 Posts: 2
    I Didn't get my map reward for completing a chapter. This has been for at least over 7 chapters 
    ID: 5978078530
  • jessortizjessortiz Posts: 1
    I already been two episodes now!!  
    my username Jess Ortiz 
  • Nadia1965Nadia1965 Posts: 2
    edited October 28
    QueenMia said:
    Hi Friends crew,

    There seem to be an issue with the sweet rewards not being awarded at the end of an Episode. Instead of opening your treats, you get pushed to the next level directly. 
    I would like to assure you that our Game Studio is informed now and is looking into it. Everyone is doing its very best to bring the rewards back to the game asap 😉 However, we do not know how long it will take, so I would like to ask you to be patient. I will keep you posted as soon as possible.

    For now, please post your game ID below (Check here if you need help to find it out) and we'll be able to add the missing rewards to your game. It would be great if you could let us know what level you passed as well! 
    Please note there might be a bit of a delay between the moment you post your details and the moment the rewards are added.

    Thanks everyone for your understanding.
    Stay sweet 🍒

    Non ho ricevuto i premi finali superati i livelli 2020 e 2030, mio user id 1016176565 Nadia Cecchini ora livello 2040

    (EDIT: Unsupported Language)
  • briiizebriiize Posts: 4
    User ID : 1680353302
    Did not get my reward after level 1520.
  • Lupaskilla23Lupaskilla23 Posts: 1
    Hi my name id is Lupaskilla23 
    i have honestly passed through 5 or 6 of those end levels and honestly I thought it had to do with those mini games involving the bubble gum king, as the reason why it wasn’t letting me collect it I pray that you guys are able to fix the issue soon and you should be able to see my progress if you don’t believe me I’m on level 441 and just passed that present with no gift unfortunately 😢.

  • QueenMiaQueenMia Posts: 6,197 Community Manager
    Hello Friends!

    A fix is on its way and hopefully you'll soon start receiving your rewards soon 😉 However, we do not know how long it will take, so I would like to ask you to be patient. I will keep you posted as soon as possible.

    Also, please note that everything will come in one single box. Therefore, even if you're missing 2 or more boxes, you'll only see one popping up. However, be assured that the content of the boxes matches the amount of what you're missing 🤗

    Thanks everyone for your understanding.
    Stay sweet 🍒

    Hey @AnnieX - As I mentioned, all the rewards come in one single box 😉 Be assured that you've received them all!

    Welcome to the King Community!
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  • wakeupgenwakeupgen Posts: 2
    4313480295
     no reward for 540
  • doobiedobiesdoobiedobies Posts: 0
    Not receiving my end of level rewards 
  • sdennis123sdennis123 Posts: 7
    1360,1380,1400,1420 I did not get my episode reward

    iD: 6391558549
  • HamoaHamoa Posts: 6
    Hi @QueenMia, please I want my gift after 740.
    ID: 7062109261
  • QueenMiaQueenMia Posts: 6,197 Community Manager
    Hey guys, your goodies have been added - Remember to force close the App to trigger the rewards! 


    Welcome to the King Community!
    No account yet? Sign up here in 2 seconds!



    👉 CCFS - Win Gold bars Here 🍒
    🌟 Beat our Superstars and get free boosters - Check here  🎉

    It's going to be Friend-Tastic ❄️ Find out more here for a chance to win 10 Gold bars!

    👉 CCJS - Gold bars here 🍭
  • dhpkhanhdhpkhanh Posts: 8
    Game ID 1347820563
    Did not get award at the end of 1320-1340-1360-1380 😓
  • lulu13lulu13 Posts: 11
    Have not received gift from completing episode since level  441 
  • ArianeAriane Posts: 15
    Ariane said:
    Ariane said:
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    Ariane said:
    Ariane said:
    User ID 1547799263 
    now at level 1243
    No Level rewards at end 1200, 1220 and 1240
    It happened again. I did not receive a level reward after level 1260. I play on IOS.
    Again. No level reward after level 1280. I play on iOS.
    Again. No Level reward After level 1300. I Play on iOS 
    Again. No level reward after level 1320. I play on iOS.
    Again. No level reward after level 1340. I play on iOS.
    Again. No level reward after level 1360. I play on iOS.
    Again. No level reward after level 1380. I play on iOS.
    Again. No rewards after level 1400
    Again. No rewards after level 1420.
  • sdennis123sdennis123 Posts: 7
    edited October 28
    @QueenMia I opened the app and saw the rewards box but got a phone call right then and when I went back to the app the box was gone and I did not open it. I force quit the app and restarted with no rewards box showing back up.

    I need episode rewards for 1360, 1380, 1400, 1420

    ID: 6391558549
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