(FIXED) You DID NOT receive your REWARD at the end of the level/episode?

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Comments

  • mamabear57mamabear57 Posts: 4
    User ID 10035562909 
    no reward on 1300
  • 10087564131 This has happened at least 3 or 4 times. 
  • ArianeAriane Posts: 15
    Ariane said:
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    User ID 1547799263 
    now at level 1243
    No Level rewards at end 1200, 1220 and 1240
    It happened again. I did not receive a level reward after level 1260. I play on IOS.
    Again. No level reward after level 1280. I play on iOS.
    Again. No Level reward After level 1300. I Play on iOS 
    Again. No level reward after level 1320. I play on iOS.
    Again. No level reward after level 1340. I play on iOS.
    Again. No level reward after level 1360. I play on iOS.
    Again. No level reward after level 1380. I play on iOS.
    Again. No rewards after level 1400
    Again. No rewards after level 1420.
    Again. No rewards after level 1440
  • QueenMiaQueenMia Posts: 5,871 Community Manager
    edited October 29
    Hi everyone! 

    Great news, the issue is now fixed! All you need to do is update to the latest game version and you'll start receiving your rewards as you progress through the portal again ๐Ÿ˜„

    We would like to thank you all for your time and patience while we fixed the problem ๐Ÿ™

    I have added the missing rewards as well ๐Ÿ˜‰

    Happy playing and don't forget to have fun๐Ÿ’

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  • bearwithmebearwithme Posts: 3,827 Superstar
    Thank you so much @QueenMia!  I'm glad it has been fixed and I appreciate you adding my missing rewards in the interim.  I really appreciate it! ๐Ÿ˜Š๐Ÿจ๐Ÿ’•



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  • gr33n3y3zgr33n3y3z Posts: 191 ✭✭✭
    Thank you @QueenMia mine was fixed about 2-3 days ago along with getting the BGT event back when it went missing! Good news for everyone!
  • rodeoblondy82rodeoblondy82 Posts: 2
    I was leading my team with over 3400 points when it ended and I didn't receive any rewards ๐Ÿฅบ๐Ÿฅบ
  • missvilmissvil Posts: 1
    1160 and 1180, my ID is 10382982588
  • ArianeAriane Posts: 15
    Ariane said:
    Ariane said:
    Ariane said:
    Ariane said:
    Ariane said:
    Ariane said:
    Ariane said:
    Ariane said:
    Ariane said:
    Ariane said:
    Ariane said:
    User ID 1547799263 
    now at level 1243
    No Level rewards at end 1200, 1220 and 1240
    It happened again. I did not receive a level reward after level 1260. I play on IOS.
    Again. No level reward after level 1280. I play on iOS.
    Again. No Level reward After level 1300. I Play on iOS 
    Again. No level reward after level 1320. I play on iOS.
    Again. No level reward after level 1340. I play on iOS.
    Again. No level reward after level 1360. I play on iOS.
    Again. No level reward after level 1380. I play on iOS.
    Again. No rewards after level 1400
    Again. No rewards after level 1420.
    Again. No rewards after level 1440
    Again after level 1460. No update was available on my ipad. I hope it will Be Here soon! 
  • lsunterlsunter Posts: 2
    Hi @QueenMia, the last two map rewards in a row I have not received again ๐Ÿ˜“. Please can you fix it?
  • UltRlrUltRlr Posts: 2
    Still not getting rewards at the end of a set of levels and havenโ€™t gotten makeup rewards from past levels since 1120. Current level 1161

    ID - 9985417358
  • rodeoblondy82rodeoblondy82 Posts: 2
    I was leading my team with over 3400 points when it ended and I didn't receive any rewards ๐Ÿฅบ๐Ÿฅบ
    @QueenMia please help
  • QueenReineerQueenReineer Posts: 132 ✭✭✭
    Hi, lvl 1760. I miss getting dizzy when I change map  :pleased:
    ID 1350768375
    Ty!!
  • mickbmickb Posts: 6
    Still not received rewards for level 1460
    thanks
  • bcastillo01bcastillo01 Posts: 3
    Account 10147674611
    Glad to see that itโ€™s finally fixed! Still havenโ€™t received rewards for 1240 and 1260 levels though. Thank you for the bug fix!
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