(FIXED) You DID NOT receive your REWARD at the end of the level/episode?

QueenMia

Hi everyone,

I have added the missing rewards to all of you now - Remember you need to force close the App/log out from the game and in again in order to trigger the box.

Also, please note that everything will come in one single box. Therefore, even if you're missing 2 or more boxes, you'll only see one popping up. However, be assured that the content of the boxes matches the amount of what you're missing  

Our Team has found a fix for iOS, however, this will be released in a few days not to alter with the BubbleGum Troll event that is currently running. So for now, please keep posting your IDs and I'll add the rewards for you.

Once again, we're sorry for the inconvenience this has caused. We're doing our best to keep the best sweet and fun. 

Thanks for your understanding and have a sweet day 🍒

charlottehui

Hello! Didn’t get my rewards on 1600 to 1701

charlottehui

Hello! Didn’t get my rewards on 1600 to 1701

My id 9967739933

thefishergal

User ID 1089647160

Did not receive reward for reaching 3400 points on bubblegum quest.  

Thank you for your help.

gr33n3y3z

Thank you @QueenMia

Will there be a fix to PC games too?

TNGP

Player # 1222965972

Level 1500

Ariane

Ariane said:

Ariane said:

Ariane said:

Ariane said:

Ariane said:

Ariane said:

User ID 1547799263 
now at level 1243
No Level rewards at end 1200, 1220 and 1240

It happened again. I did not receive a level reward after level 1260. I play on IOS.

Again. No level reward after level 1280. I play on iOS.

Again. No Level reward After level 1300. I Play on iOS 

Again. No level reward after level 1320. I play on iOS.

Again. No level reward after level 1340. I play on iOS.

Again. No level reward after level 1360. I play on iOS.

riicktann

user id 10815546230

no rewards for the last 4 episodes on candy crush heroes. thank you

QueenMia

Hey guys, I've added your missing rewards Thanks!

Hamoa

Hello @QueenMia ,I passed the levels 680 and 700 without having gifts. 

ID: 7062109261