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(FIXED) You DID NOT receive your REWARD at the end of the level/episode?

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Comments

  • mangojerrymangojerry Posts: 1
    For the past three days I've not been receiving my boosters. There is also a spinning green circle and exclamation mark on the gold bars at the top right of my screen. I can't get my userid as The app won't let me sign in saying there's a connection error, yet I am fully connected on other king apps. I don't want to delete it and reinstall as it will lose my progress. Not sure what to do🙁
  • Nat09Nat09 Posts: 3,928 Legend
    Thanks @QueenMia, gift received, have a wonderful day 😁
  • ffsffs Posts: 5
    Did 'NOT ' receive my rewards for completing level 580 and level 600
  • RedxeeRedxee Posts: 5
    Hi @QueenMia, I got the pop up for the gifts but nothing seem to have appeared still. I have tried forced closing it but still nothing.

    Game id:1123975540 

    Is there anything else that I need to do to trigger the gifts? 
  • QueenMiaQueenMia Posts: 6,221 Community Manager
    For the past three days I've not been receiving my boosters. There is also a spinning green circle and exclamation mark on the gold bars at the top right of my screen. I can't get my userid as The app won't let me sign in saying there's a connection error, yet I am fully connected on other king apps. I don't want to delete it and reinstall as it will lose my progress. Not sure what to do🙁
    Hi @mangojerry :waving: and welcome to the Community! 
    Please, check my comment here, it explains it all 😉

    Redxee said:
    Hi @QueenMia, I got the pop up for the gifts but nothing seem to have appeared still. I have tried forced closing it but still nothing.

    Game id:1123975540 

    Is there anything else that I need to do to trigger the gifts? 
    Hi @Redxee - If you saw the pop up, it means the gifs were added 😉 I can see that it was the case as well. You received the missing stickers🍒

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    👉 CCFS - Win Gold bars Here 🍒
    🌟 Beat our Superstars and get free boosters - Check here  🎉

    It's going to be Friend-Tastic ❄️ Find out more here for a chance to win 10 Gold bars!

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  • cloeynorgcloeynorg Posts: 55 ✭✭✭
    Game ID is 8668461419
    Did not receive map rewards for levels 1460, 1480, or 1500. Thank you so much!
  • QueenMiaQueenMia Posts: 6,221 Community Manager
    Hi @cloeynorg, how are you? I'm sorry but I can't find your game with that ID. Could you please double check? Thank you 🍒

    Welcome to the King Community!
    No account yet? Sign up here in 2 seconds!



    👉 CCFS - Win Gold bars Here 🍒
    🌟 Beat our Superstars and get free boosters - Check here  🎉

    It's going to be Friend-Tastic ❄️ Find out more here for a chance to win 10 Gold bars!

    👉 CCJS - Gold bars here 🍭
  • RedxeeRedxee Posts: 5
    Thank you @QueenMia. Have now received them. Thank you again
  • ffsffs Posts: 5
    edited October 14
    Rewards not received for finishing levels 580 and 600
  • BFOSTER5BFOSTER5 Posts: 4
    10166342301
    Level 880 & 900
  • christine88christine88 Posts: 216 ✭✭✭✭
    Id: 10227048280

    I passed 1300 and 1320
  • QueenMiaQueenMia Posts: 6,221 Community Manager
    Hello @ffs, @BFOSTER5, @christine88 - It's been added to your game ;)

    @Redxee - You're welcome :D 

    Thank you all again for your understanding 🍒

    Welcome to the King Community!
    No account yet? Sign up here in 2 seconds!



    👉 CCFS - Win Gold bars Here 🍒
    🌟 Beat our Superstars and get free boosters - Check here  🎉

    It's going to be Friend-Tastic ❄️ Find out more here for a chance to win 10 Gold bars!

    👉 CCJS - Gold bars here 🍭
  • cloeynorgcloeynorg Posts: 55 ✭✭✭
    QueenMia said:
    Hi @cloeynorg, how are you? I'm sorry but I can't find your game with that ID. Could you please double check? Thank you 🍒
    I just double checked and here's a screenshot, thanks sweetheart! 
  • Imbubbie60Imbubbie60 Posts: 13
    I did not get my reward at end of 1060.

    User ID is 1015524249
  • Strait2Strait2 Posts: 4
    My ID: 1197634364
    Passing level 1800
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