(FIXED) You DID NOT receive your REWARD at the end of the level/episode?

mangojerry

For the past three days I've not been receiving my boosters. There is also a spinning green circle and exclamation mark on the gold bars at the top right of my screen. I can't get my userid as The app won't let me sign in saying there's a connection error, yet I am fully connected on other king apps. I don't want to delete it and reinstall as it will lose my progress. Not sure what to do🙁

Nat09

Thanks @QueenMia, gift received, have a wonderful day 😁

ffs

Did 'NOT ' receive my rewards for completing level 580 and level 600

Redxee

Hi @QueenMia, I got the pop up for the gifts but nothing seem to have appeared still. I have tried forced closing it but still nothing.

Game id:1123975540 

Is there anything else that I need to do to trigger the gifts? 

QueenMia

mangojerry said:

For the past three days I've not been receiving my boosters. There is also a spinning green circle and exclamation mark on the gold bars at the top right of my screen. I can't get my userid as The app won't let me sign in saying there's a connection error, yet I am fully connected on other king apps. I don't want to delete it and reinstall as it will lose my progress. Not sure what to do🙁

Hi @mangojerry and welcome to the Community! 
Please, check my comment here, it explains it all 😉

Redxee said:

Hi @QueenMia, I got the pop up for the gifts but nothing seem to have appeared still. I have tried forced closing it but still nothing.

Game id:1123975540 

Is there anything else that I need to do to trigger the gifts? 

Hi @Redxee - If you saw the pop up, it means the gifs were added 😉 I can see that it was the case as well. You received the missing stickers🍒

cloeynorg

Game ID is 8668461419
Did not receive map rewards for levels 1460, 1480, or 1500. Thank you so much!

QueenMia

Hi @cloeynorg, how are you? I'm sorry but I can't find your game with that ID. Could you please double check? Thank you 🍒

Redxee

Thank you @QueenMia. Have now received them. Thank you again

ffs

Rewards not received for finishing levels 580 and 600

BFOSTER5

10166342301
Level 880 & 900

christine88

Id: 10227048280

I passed 1300 and 1320

QueenMia

Hello @ffs, @BFOSTER5, @christine88 - It's been added to your game

@Redxee - You're welcome  

Thank you all again for your understanding 🍒

cloeynorg

QueenMia said:

Hi @cloeynorg, how are you? I'm sorry but I can't find your game with that ID. Could you please double check? Thank you 🍒

I just double checked and here's a screenshot, thanks sweetheart! 

Imbubbie60

I did not get my reward at end of 1060.

User ID is 1015524249

Strait2

My ID: 1197634364
Passing level 1800