completed the second week of Christmas challange but did not get my Christmas Yeti?

QueenMia

Hey guys,

Good news! Santa Yeti has found his way home and you should be seeing him next time you open your game! 

Happy playing 🍒

rjtown59

It happened again this morning with week 3 day 1.  I beat the level and did not get a treasure chest afterward.

rjtown59

QueenMia

rjtown59 said:

It happened again this morning with week 3 day 1.  I beat the level and did not get a treasure chest afterward.

Hey @rjtown59 - You need to make sure that you release the reward in the level to get the reward - Have you done that?

"Please note that in order to collect all the pieces for a costume, you must collect the in-game Candy Surprises that appear on various blockers on the level as well"

tamaralea

I have had the same problem! I have been releasing the boxes during the game and not receiving my surprise. 

Please let me know what the solution is. 

Very disappointing to wait and win the round with no surprise. 

Many thanks 

rjtown59

QueenMia said:

rjtown59 said:

It happened again this morning with week 3 day 1.  I beat the level and did not get a treasure chest afterward.

Hey @rjtown59 - You need to make sure that you release the reward in the level to get the reward - Have you done that?

"Please note that in order to collect all the pieces for a costume, you must collect the in-game Candy Surprises that appear on various blockers on the level as well"

It happened again this morning with week 3 day 1.  I beat the level 

rjtown59

Yes, I'm pretty sure I released the gift.

brbarhorst

ID 1170884672
Device Samsung Galaxy s8
Version 1.27.6

nhein94

1) User ID: 1848140202
2) Pixel 3XL mainly and occasionally HP Chromebook. 
3)Version 1.27.6 on my Pixel 3XL.

I also completed all levels for week 2 and did not get the yeti costume

Leanne83

I also did not get yeti costume.
1671282842
Galaxy J7 prime 
1.27.6