Missing reward in Holiday event

King_admin

This discussion was created from comments split from: Week 3 DY 4 Holliday Calendar.

Plee

Just completes day 4 week 3 and the game just finished. Screen was captured. Playing on the IPad Pro, iOS 12. Contact info on file. This glitch happened to me in week two as well.

TNGP

I did not receive my calendar reward for passing day 4 today 

QueenMia

Hey @Plee, hi @TNGP 🤗

And welcome to the Community! 

Please note that in order to collect all rewards you must collect the in-game Candy Surprises that appear on various blockers on the level as well - Maybe you are missing one or two?

Let us know! 

Thanks🍒

asarah3232

I had the same problem. I collected the in-game candy but did not get a reward for today’s level. Week 3 day 4 of holiday calendar. GameID 10746364037 

Sofia1992

Hey..  Hi @QueenMia...
I have the same problem too.
I had completed the level 4 of week 3 in Holiday Calendar but I didn't get a gift box too today.
In previous days of week 3 in Holiday Calendar, I didn't have that trouble.


My id is 10744198427 .

Plee

I completed the game and it told me come back in 23 hours. No holiday daily reward.

Ragnar7998

@QueenMia

Hi!, I didn't recieve my holiday award for week 3 day 4 and the application was suddenly closed after finishing the game.

Thank you in advance

ID: 9821248446

coffeeandthebass

QueenMia said:

Hey @Plee, hi @TNGP 🤗

And welcome to the Community! 
Please note that in order to collect all rewards you must collect the in-game Candy Surprises that appear on various blockers on the level as well - Maybe you are missing one or two?
Let us know! 
Thanks🍒

-I made sure I did this and there was still a glitch

Plee

There was no option to collect the reward. The only option presented was next.

Rebecca_Lee77

I was unable to collect the reward for Level 4 week 3. I had collect the box that is attached to one of the candies but no reward