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Cant connect to server

bonzzz
bonzzz Posts: 15

Level 2

I have played candy crush on android phone and tablet for ages but just this week the progress isn't synching and in my phone I get a connection error. Cc thinks I am offline but I am connected.

Very annoying . 

Answers

  • Hi @bonzzz
    We warmly welcome you to the Friendly King Community's Candy Crush  Friends Saga forum.🤗

    In fact, if you change your Facebook or Kingdom password without logging out the game, the game app will be corrupted. There may also be problems for various reasons and according to your screenshot I see your game app has been corrupted.
    In that case, you must uninstall and reinstall the game app.There is no other way. You will lose all the stored boosters to do this, but will regain your gold bars and game progress.
  • bonzzz
    bonzzz Posts: 15

    Level 2

    This seems really unfair as it has happened on my phone and one of my tablets so I am going to lose a pile of boosters.

    Looks to me that you do this on purpose to keep people having to buy boosters. Not very fair 😡

Hey! Would you like to give us your opinion?