No more gift at thé end of a world

Cyrilleaman

Hi, since a good time, i don't receive thé gift when i finish a map. Is it normal ? Thank you for you answer 

PummyRaj

Hello @Cyrilleaman, Hearty Welcome to our friendly King Community  

I am very sorry to hear about the issue in your game!!  To answer part of your question, NO!  It is not normal to "not receive the End Map Reward"!!  You said, since a good time, do you remember when did it start?  

Couple of months ago or so, there was a glitch/bug in the game that has caused this issue!  But, it was all taken care by the King Studio and was fixed a while ago  

Can you please post below details --->
1) When did the problem start in your game?
2) What version do you have right now?  
3) Your game user ID number --  this link will help you to look for it Find My ID

Please tap on "Type your Comment" box located below to reply back.  

Talk to you soon!  Have a great rest of the weekend!

Cyrilleaman

Hi, 
My ID player is 1005586643.
I don't remember when the problem begin, but i think it's more 2 months...
And the version number is 1.27.6
Thank you for your answer.

Cyrilleaman

Hi,
No answer?

PummyRaj

Hello @Cyrilleaman, Hope you are having a nice Saturday  

First of all, wish you a Very Happy, Healthy and Prosperous New Year 🤗

I apologize for my delayed reply... it has been a very busy week during the Holidays and New Year's!  

I am sorry to know that you have not been receiving the "End Map" reward from past few months!!  Do you remember how many episodes you might have finished?  I will request our Friends game Community In-charge to help you out with this.  But, they would want to know how many you have missed (if not to be exact, probable count also will do)! 

All of the team are off for the weekend, and will be coming back on Tuesday.  I will get back to you with an update on either late Tuesday or Wednesday  

Hope this made sense!  Talk to you soon! 

Have a great weekend and a wonderful New Year    

Cyrilleaman

hello,
I think i don't have at least 8 or 9 "end map" reward...
thank you for your anser
Cyrille

PummyRaj

Hello Cyrille @Cyrilleaman

Thank you!  I will get back to you with an update on late Tuesday or Wednesday  

Until then, please be patient with me!  

Talk to you soon!  Have a great rest of the weekend

Yuli_

Hello,

I think we should have a gift every 2 times that way its not super easy im mean c'mon guys be challenging.

Thank you!

Cyrilleaman

Hello,
I'm sorry, but I don't have an update yet, about my problem. Is that normal?
Cyrille

Cyrilleaman

Hi,
I just passed another end map this morning, and still don't have the gift....
Where is the update?

PummyRaj

Hello @Cyrilleaman, I am very sorry for not getting back to you!  

I did not get a chance to inform the Community Manager last week as I got a bit busy with my personal life!  I sincerely apologize for that 🙏🏻

I will send a note to the Community Manager this evening and wait for their response till tomorrow!  They are off for the weekend   

Talk to you tomorrow!  Have a great rest of the weekend