How do I get my stuff back?

clm

I logged into my account on my new phone and lost all my lollipop hammers, consecutive days played and the new event. I had over 20 of each of the hammers so I'm totally bummed.  😪

PummyRaj

Hello @clm, Hearty Welcome to our friendly King Community  

I am sorry to hear that you lost all your Lollipop Hammers and the consecutive days you have played!!

Can you please tell me something...  did you just download the game into your new phone?

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clm

Hi and thanks for responding. Yes I just downloaded the app on my new phone. This morning my consecutive days played are back but sadly no hammers in the game. I was able to log into my account on my old phone and the hammers are still available there. I'm including a screen shot of the account on the old phone.

Any idea how to fix this? Any help would be much appreciated. 😊

clm

So is there no way to get my lollipop hammers transferred to my new app? I have to delete my old phone but am loath to do it because of this issue. Again, any help will he much appreciated, thanks.