Why has the Dunk the Cookies Challenge Disappeared?

ffs

Thanx @PummyRaj for the response. It's fixed now👍

PummyRaj

Very glad to know that @christine88 and @ffs, 🤗 

shonadog12

Cookie dunk is missing from iPad but not iPhone. I had 2 levels down and finished third when I noticed it was missing. I want my challenge back. I have 14 days left on it.

tagplus2

I’ve tried all the above mentioned fixes including winning 3 more levels.
ID 1378092590
Playing on iPhone.

shonadog12

Nothing has worked. Now also gone on iPhone 

PummyRaj

Hello @tagplus2, and @shonadog12, Hearty Welcome to our friendly King Community  

@tagplus2, Thank you very much for providing your details   Can you please also post the version number you have? 

@shonadog12, can you also please provide your details?  
1) Device you are using to play the game;
2) Version you currently have;
3) Your game user ID number;  I have inserted the link to find the ID, in one of my above comment.  

Talk to you soon!  Have a great rest of the weekend

shonadog12

PummyRaj

1026868156 ID
1.29.4 version 
iPhone and iPad 

tnab

Hi @PummyRaj

Having not heard back from you, I decided to delete the game and reinstall. However, the cookie challenge did not return and instead the jelly queen challenge reappeared, which I had already completed (and has since finished). A new cookie challenge has begun, but the old one with my progress is lost.

tnab

Hi @PummyRaj

Not sure if you saw my previous message, so copying it again for you:

Having not heard back from you, I decided to delete the game and reinstall. However, the cookie challenge did not return and instead the jelly queen challenge reappeared, which I had already completed (and has since finished). A new cookie challenge has begun, but the old one with my progress is lost.

February 9

PummyRaj

Hello @tnab Hope you are having a nice day/evening 🤗

Very Sorry for not getting back to you earlier! I have not received your tag for some reason from previous comment!!

I will send a heads-up again and see what's going on. The team has already left home as it is end of the day for them, where they are located.

I will get back to you within next 2 days for sure.

Thank you so much for your patience and understanding! Have a wonderful rest of the day/evening! 🌺