Bought a deal but no goldbars..

tazz74

I paid 2,29 for 10 goldbars en Some boosters. Received the boosters but no goldbars.

Natasja

PummyRaj

Hello Natasja @tazz74 A Warm Welcome to our friendly King Community 🤗

 I am very sorry to hear that you have not received the items that were purchased!! This King Community does not deal with the Purchase issues as the query includes your personal details! 

Hence, I would suggest you to contact the King Support team through this link: https://soporto.king.com/contact 

** While filling out, enter the TOPIC as "Problems with Purchase" ---> and the SUB-TOPIC as "Purchased Items not Received" ---> Explain briefly about the issue and Submit the form. NOTE: Along with above details, make sure to enter the Game Name correctly!

After sending the complaint, you will be receiving an automated email as acknowledgement.  If you have not heard from them within 3 days, send a reply to that automated email you have received. 

Please post back and let us know how it went by typing your reply in the empty dialogue box given below.

Hoping for the Best! Have a great rest of the day/evening!

Crimson_Dawn

Hi, @tazz74! Since this issue may involve private information, I can’t handle this in the community. Instead, I would suggest reading the post that clicking the link below will take you to and follow its instructions. I hope you get your gold soon! Have a great day!😀

https://community.king.com/en/candy-crush-friends-saga/discussion/246162/something-wrong-with-your-purchase#latest