So I've tried all suggested fixes and my game still freezes and crashes on my tablet. I've even reinstalled it twice. What can I do next? It started about 5 or 6 days ago and I have no idea why.
Hello @BentleySmith A Warm Welcome to our friendly King Community 🤩
I am very sorry to hear about the issue in your game! Can you please tell me which steps have you tried till now?
Usually, if there are any connection issues, the Re-installation would clear the issue and let's us play our game again. It usually clears small bugs too.
But, your game did not improve after reinstalling it! Hence, I am guessing there could be an issue with the storage! Can you check how much storage you have left on your device? Another reason could be our device not able to support the game App! Is your device an updated one?
Please let me know these details, by typing your reply in the empty box given below.
Talk to you soon! Have a great rest of the day/evening! 🍫
Hello @BentleySmith and welcome to our wonderful King Community. I'm sorry you are having this problem. Are you talking about Candy Crush Friends or Candy Crush Saga? Because they each have their own support area and I want to make sure your question is in the proper area. That way for example, if other people are experiencing similar issues, it helps us identify that. This is the Candy Crush Friends area.
"Sometimes the smallest things take up the most room in your heart." - Winnie the Pooh
Be sure to come check out the Beginner's Corner and visit the lounge area 💕💕 If you are new to the community please check here for helpful info: Learn more about the King Community 💗You can find the various contests for the different games here
So, I tried the reinstall again and started a whole new game. Seems to be working okay. Also went back to my previous game and it seemed to work too. I'll let you know if it does act up again. Thanks for all your help!!!
Answers
Hi @BentleySmith
Welcome to the Community,
Check this out-
https://community.king.com/en/candy-crush-friends-saga/discussion/177505/game-keeps-freezing-or-crashing-what-should-i-do#latest
I hope this helps you.
Have A Nice Day!!
Thanks Everyone For Being Part of the King Games, and it's Community. Your Contributions makes this Community a great place for Everyone.
Want Gold Bars on Your Favourite Games ?
Click Here to Participate and Win Gold Bars on Your Favourite Games !
Vote here by Clicking 'Up' to get different types of boosters, levels and Festival Updates to Candy Crush Friends Saga.
Enjoy !
- Report
0 · Helpful Woah! Sweet Love HahaHi @BentleySmith
Welcome to the Community,
Check this out-
https://community.king.com/en/candy-crush-friends-saga/discussion/177505/game-keeps-freezing-or-crashing-what-should-i-do#latest
I hope this helps you.
Have A Nice Day!!
Thanks Everyone For Being Part of the King Games, and it's Community. Your Contributions makes this Community a great place for Everyone.
Want Gold Bars on Your Favourite Games ?
Click Here to Participate and Win Gold Bars on Your Favourite Games !
Vote here by Clicking 'Up' to get different types of boosters, levels and Festival Updates to Candy Crush Friends Saga.
Enjoy !
- Report
0 · Helpful Woah! Sweet Love HahaHello @BentleySmith A Warm Welcome to our friendly King Community 🤩
I am very sorry to hear about the issue in your game! Can you please tell me which steps have you tried till now?
Usually, if there are any connection issues, the Re-installation would clear the issue and let's us play our game again. It usually clears small bugs too.
But, your game did not improve after reinstalling it! Hence, I am guessing there could be an issue with the storage! Can you check how much storage you have left on your device? Another reason could be our device not able to support the game App! Is your device an updated one?
Please let me know these details, by typing your reply in the empty box given below.
Talk to you soon! Have a great rest of the day/evening! 🍫
- Report
1 · 1Helpful Woah! Sweet Love HahaHello @BentleySmith and welcome to our wonderful King Community. I'm sorry you are having this problem. Are you talking about Candy Crush Friends or Candy Crush Saga? Because they each have their own support area and I want to make sure your question is in the proper area. That way for example, if other people are experiencing similar issues, it helps us identify that. This is the Candy Crush Friends area.
Be sure to come check out the Beginner's Corner and visit the lounge area 💕💕
If you are new to the community please check here for helpful info: Learn more about the King Community
💗You can find the various contests for the different games here
- Report
1 · 1Helpful Woah! Sweet Love HahaSo, I tried the reinstall again and started a whole new game. Seems to be working okay. Also went back to my previous game and it seemed to work too. I'll let you know if it does act up again. Thanks for all your help!!!
- Report
2 · 1Helpful Woah! 1Sweet Love Haha