Candy Crush still freezing

BentleySmith

So I've tried all suggested fixes and my game still freezes and crashes on my tablet. I've even reinstalled it twice. What can I do next? It started about 5 or 6 days ago and I have no idea why.

AbhinavSargar

Hi @BentleySmith

Welcome to the Community,

Check this out-

https://community.king.com/en/candy-crush-friends-saga/discussion/177505/game-keeps-freezing-or-crashing-what-should-i-do#latest

I hope this helps you.

Have A Nice Day!!

AbhinavSargar

Hi @BentleySmith

Welcome to the Community,

Check this out-

https://community.king.com/en/candy-crush-friends-saga/discussion/177505/game-keeps-freezing-or-crashing-what-should-i-do#latest

I hope this helps you.

Have A Nice Day!!

PummyRaj

Hello @BentleySmith A Warm Welcome to our friendly King Community 🤩

I am very sorry to hear about the issue in your game! Can you please tell me which steps have you tried till now?

Usually, if there are any connection issues, the Re-installation would clear the issue and let's us play our game again. It usually clears small bugs too.

But, your game did not improve after reinstalling it! Hence, I am guessing there could be an issue with the storage! Can you check how much storage you have left on your device? Another reason could be our device not able to support the game App! Is your device an updated one?

Please let me know these details, by typing your reply in the empty box given below.

Talk to you soon! Have a great rest of the day/evening! 🍫

bearwithme

Hello @BentleySmith and welcome to our wonderful King Community. I'm sorry you are having this problem. Are you talking about Candy Crush Friends or Candy Crush Saga? Because they each have their own support area and I want to make sure your question is in the proper area. That way for example, if other people are experiencing similar issues, it helps us identify that. This is the Candy Crush Friends area.

BentleySmith

So, I tried the reinstall again and started a whole new game. Seems to be working okay. Also went back to my previous game and it seemed to work too. I'll let you know if it does act up again. Thanks for all your help!!!